Programme Support and Student Welfare Officer

London; Oxford for the duration of BADA's summer programmes
Salary Range: £32,000 - £34,000
25 Jun 2021
End of advertisement period
26 Jul 2021
Contract Type
Full Time

We particularly encourage applicants from a wide range of backgrounds and experiences to achieve a more dynamic company.

The British American Drama Academy (BADA) was founded in 1984 to enable students from across the world to study classical theatre with leading actors and directors of the British theatre. BADA aims to provide exceptional, rigorous and immersive theatre training across a range of courses for students aged 16-18; undergraduates studying abroad as part of their Bachelor’s degree, and life-long learners.

Working closely with the Managing Director, Dean and staff from our partner institutions, the primary purpose of the role of Programme Support and Student Welfare Officer is to provide outstanding student support, and to ensure a positive, safe and inclusive work, study and living environment for students, that is conducive to social and intellectual growth.

The position’s responsibilities include student welfare and pastoral care, student housing, student conduct, extra-curricular student activities and emergency response.


  • Minimum 3 years’ experience working in a similar position in education and student welfare support, or relevant experience within a healthcare setting


Organisational / administrative skills

  • Excellent organisational skills, ability to meet deadlines, attention to detail and problem-solving skills
  • Ability to manage emergency situations in line with agreed procedures
  • Willingness to undertake other duties as required

Communication skills

  • Excellent interpersonal, listening and communication skills

Personal qualities

  • Calm, professional and approachable manner
  • Absolute trustworthiness and the ability to deal with confidential matters with discretion, tact and diplomacy
  • Ability to work under pressure whilst managing a potentially unpredictable workload
  • Self-motivated and flexible team player who enjoys being part of a small team in a busy student-focussed environment


  • Computer literate, with working knowledge of standard Microsoft software
  • Willingness to undertake further training as required

Working Hours

  • Full time, with the ability to be on call as part of BADA’s on-call emergency response rota and to respond to out of hours emergencies when required (rota or emergency)
  • Willingness to work occasional evenings and / or weekends
  • Ability to live in college at Oxford full time for the (overlapping) five and a half weeks of both Oxford summer programmes


  • Training in Diversity & Equity; safeguarding; mental health first aid; US Title IX

BADA is a well-established, small, rigorous and inclusive theatre training community. All staff are expected to work together in a positive and collaborative spirit, and to share a deep commitment to our vision to enable US and other international students to participate fully in our courses, irrespective of barriers they may face linked to ethnicity, class, disability, gender, sexuality, socio-economic or any other.

Candidates must have the unrestricted right to live and work in the UK.

How to apply:

For further information, and to apply, please visit our website at

Applications will be reviewed on a rolling basis. The deadline for applications is Monday 26th July. Interviews are anticipated to be held in the week beginning Monday 2 August.