Job description
King’s College London is one of the world’s top universities. With an ambitious vision, effective communications with key audiences, including with our staff and students, is crucial. As Communications Officer for the Florence Nightingale Faculty of Nursing, Midwifery & Palliative Care you will work to plan and deliver engaging communications to staff, students and other key audiences.  
 
Along with the Faculty Communications Manager, you will work with colleagues to identify, research, and develop great stories on King’s research, teaching, student successes and the unique experiences of our students as they become the healthcare leaders of tomorrow. You will tell these stories through digital and social media, compelling internal campaigns, launches and activities to inspire, engage and build King’s reputation for excellence. Through your clear, accessible, and engaging outputs, you will play a key role in supporting a community of staff and students to get the best out of their time at King’s. 
 
This post will be offered on an a fixed-term contract for 12 months 
This is a full-time  post

The Faculty is based at our Waterloo Campus, with the option to work remotely (from home) for some of the time.

Key responsibilities

• Produce written and rich media content that tell the story of the Faculty and university’s strategic vision; and adapting it to suit a range of communications channels such as website, newsletters and social media.  
• Create mini-campaigns centred around key initiatives at the university (such as Welcome Week for new students) as well as in support of national/international awareness days/months (such as International Nurses Day, Black History Month, World Mental Health Day etc). 
• Manage the Faculty social media channels, curating and posting content that captivates target audiences, designing social campaigns and measuring and evaluating engagement.  
• Support academics colleagues in developing their social media presence with best practice guidance and promoting the benefits of platforms such as LinkedIn to increase their own profile and reputation as well as King’s. 
• Support the delivery of routine internal communications through different channels, including producing email newsletters (and sharing relevant content with the wider communications network at the university); online meetings and forums (via Microsoft Teams); and contributing to broader networks and working groups where communications expertise will add value and insight. 
• With the Communications Manager act as a Lead Content Provider for the Faculty’s webpages and intranet, managing, maintaining, and creating routine content such as news, events and other information about the Faculty and ensuring this meets AAA accessibility standards. Contributing to the development of new research-focused content for the recently created Research Divisions within the Faculty. Supporting a network of content providers in the Faculty by providing best practice guidance. 
• Support the Communications Manager in developing a robust communication framework and approach which compliments how people are working and studying following the pandemic, including reporting processes to gather insight from across the Faculty channels, identifying and analysing trends so outputs are in-step with audience needs and interests. 
• Build awareness and rapport with comms team among the Faculty community so as maximise opportunities and ideas for content and media engagement. 

 
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  
 
Skills, knowledge, and experience 
 
Essential criteria 

1. Educated to degree level or equivalent experience 
2. Excellent standard of English (e.g. A Level standard) 
3. Good working knowledge of a broad range of communications activities (websites, social media, events, marketing, media, publications). 
4. Proven track record of supporting the development of and contributing content to successful communication campaigns. Excellent communication skills, both written and oral with a proven ability to adapt style for a variety of channels and audiences. 
5. Accurate and methodical approach to work, with a keen eye for detail. Proven ability in producing high quality accurate work with tight time scales 
6. Excellent IT skills (including Word, Excel, PowerPoint, Outlook, databases and social media). 
7. Take a proactive approach to work, knowing when to work independently and flexibly but also when best to work as part of a team. Enthusiastic self-starter with a positive and determined approach.  
8. Ability to comprehend complex situations quickly, providing creative solutions to ensure results are achieved and objectives are met. Ability to manage time effectively, work flexibly and prioritise workload. 
9. Proven ability to research and identify communications opportunities with effective project management skills. Familiarity with using web analytics tools and how to use this data to improve communications and influence strategy.   
10. Experience of designing and developing webpages, writing and publishing content to online digital platforms including podcasts and videos – providing training and support where necessary. Experience of working with e-communications, including the preparation and distribution of e-newsletters/bulletins. 
11. Collaborative attitude to work, supporting others, demonstrating tact and diplomacy. Ability to build effective links and relationships with a range of stakeholders. 

 
Desirable criteria 
 

1. Knowledge and experience of working in the higher education sector 
2. A postgraduate qualification or professional experience in communications, public relations or marketing.  
3. Experience of using Content Management Systems and Adobe Creative Suite (Photoshop)