Senior Export Control Manager
Research and Innovation Services
Grade 8: - £41,526 - £49,553 pro rata per annum
Fixed Term - Part Time
Contract Duration: 2 Years
Contracted Hours per Week: 17.5
Closing Date: 21-May-2021, 6:59:00 AM
Job Family: Business Process and People Services
OUR CHARACTERISTICS: We are a globally outstanding centre of teaching and research excellence, a collegiate community of extraordinary people, in a unique and historic setting.
OUR VALUES: We are inspiring, challenging, innovative, responsible and enabling.
Durham University is one of the world's top universities with strengths across the Arts and Humanities, Business, Sciences and Social Sciences. We are home to some of the most talented scholars and researchers from around the world who are tackling global issues and making a difference to people's lives.
The University sits in a beautiful historic city where it shares ownership of a UNESCO World Heritage Site with Durham Cathedral, the greatest Romanesque building in Western Europe. A collegiate University, Durham recruits outstanding students from across the world and offers an unmatched wider student experience.
Durham University seeks to promote and maintain an inclusive and supportive environment for work and study that assists all members of our University community to reach their full potential. Diversity brings strength and we welcome applications from across the international, national and regional communities that we work with and serve.
It is expected that all staff within the University:
- Contribute to our learning culture by engaging in mentoring, training and coaching.
- Positively contribute to fostering a collegial environment; as well as demonstrating commitment to equality, diversity and inclusion.
- Have due regard to Health and Safety requirements appropriate to grade and role.
Family key attributes
Roles in this family provide a comprehensive service and deliver the efficient administration and governance of the University.
Overall family purpose
- Deliver direct and indirect services to stakeholders.
- Provide advice and answer queries as part of an enquiry-desk/help-desk function.
- Respond to and manage requests for information and resources.
- Deliver services to meet regulatory requirements and procedures.
- Plan and deliver a joined-up approach to University business and people services.
- Align business processes and services to meet operational and strategic policy objectives.
- Deliver business processes to ensure effective management, governance and the economic viability of the University.
- Encourage, collaborate and participate in the development of productive cross-institution relationships and working.
- Provide excellent professional services that meet strategic and operational goals and business needs.
- Carry out monitoring, analysis, development and planning to design new services and service updates for continuous improvement whilst meeting changes in regulations.
- Engage with specialist professionals, consultants, and suppliers to exchange knowledge and facilitate partnership working.
- Work collaboratively and network across the University with staff in other families to ensure a smooth, timely and high-quality delivery of service.
- Align and deliver programmes and activities to meet operational and strategic objectives to enhance the stakeholder experience.
- Engage and encourage participation with external professionals, schools, alumni and donors.
Link to key strategic plan
- An economically sustainable approach to delivering Professional Services across the University;
- A joined-up approach to University professional services, regardless of location or line management;
- A culture and practice of continuous improvement;
- Design services that meet business need;
- A stakeholder-focused orientation, offering satisfying careers to all staff;
- Support and facilitate programmes that offer intellectual challenge, cohesiveness and a strong sense of progression;
- Ensure that an increasingly diverse workforce is treated equally, fairly and with respect, and that all staff are demonstrably valued and actively engaged.
The Department and role purpose
Research and Innovation Services (RIS) provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development..
The University is operating in an increasingly complex regulatory environment. The Senior Export Control Manager will take a leading role in the coordination and development of institutional policy as regards sensitive international collaboration, including work subject to export control and international frameworks, visiting researchers and due diligence of research partners. The role will involve the development of relevant policy, standard operating procedures, tools and training to support the embedding of expertise in RIS and academic departments
The post holder is expected to work independently, to exercise initiative and organise their work and that of project teams according to plans, but also to respond to changing priorities. They must have excellent organisational skills, an ability to interpret and distil complex guidance and to work with staff across the institution.
- Provide expert professional subject expertise and problem-solving skills - specifically on compliance with export controls and on classification of goods and technology
- Act as recognised practitioner within own specialist area or discipline, shaping activities, processes and systems.
- Developing and managing systems for the assurance of compliance with the requirements of UK and US export controls.[29A]
- Responsible for operational activity across different areas: including .on key regulatory and contractual matters relating to research grants and contracts
- Oversight of short term or temporary project teams/strands, taking responsibility for decision making as appropriate.
- Engage with key stakeholders and internal and external contractors to influence opinion, delivery and reputation of services.
- Act as specialist point of contact dealing with complexity of data and information sources, interpretation and analysis.
- Significant input into the scoping and resource planning across a range of activities at operational and possibly strategic level.
- Carry out project scoping, initiation, planning and implementation for large scale/University wide initiatives.
- Responsible for shaping the development and learning of others outside of team, through the design and delivery of training sessions.
- Lead on the design, implementation and monitoring of policy and quality standards, procedures and systems ensuring effective working and continuous improvement.
- Promote and develop a deep understanding of organisational policy and external developments.
- Promote the improvement and efficiency of departmental services by implementing and managing review and improvement procedures.
- Ensure all activities, processes and transactions are accounted for accurately and promptly to meet regulatory and professional service and policy standards.
- Implement processes to manage the integrity and security of all commercially and professionally sensitive and personal data.
- Lead internal business meetings, working groups and sub-committees at operational service level to influence governance, organisational policy and standards for the service.
- Responsible for allocating and monitoring financial budgets and resources.
- Manage quality and regulatory audit process for student and staff services over-arching systems and procedures.
- Work with team members and stakeholders to build and maintain excellent working relationships.
- Contribute to operational leadership teams and decision making to shape the nature and level of support services.
- Provide professional guidance to stakeholders regarding welfare, employment and wellbeing.
- Lead and deliver professional development and support initiatives that would apply across the University.
- Produce communications for promotion and reporting purposes, designing and structuring information and fact, applying creative and innovative principles to influence and engage.
- Deliver professional expertise with investigative and service methodologies, make recommendations and identify priorities to develop business plans and achieve business outcomes and objectives.
- Maintain an oversight of the service and performance metrics to provide reports for higher level managers and committees.
- Represent the service and University at promotional events and contribute to the delivery of presentations at conferences.
- Develop external relations, identify and develop opportunities for communities of practice, employers, alumni and donors via extra-curricular activities and increased levels of participation.
- Any other reasonable duties.
Recruiting to this post
In order to be considered for interview, candidates must evidence each of the essential criteria required for the role in the person specification above (including those listed in the section ‘Realising Your Potential Approach’).
In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application.
Please note that some criteria will only be considered at interview stage.
How to apply
We prefer to receive applications online. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.
What you are required to submit
- A CV;
- A covering letter which details your experience, strengths and potential in the requirements set out above;
- Please provide detailed examples of how you satisfy the Essential Criteria and examples of how you satisfy the two Realising Your Potential Approach criteria listed. Please provide this in a Word document (do not use boxed formats or tables) and upload it as a separate document along with your CV and Covering Letter.
Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage.
For further information please contact: Niall O'Loughlin, Head of Research policy
Email: firstname.lastname@example.org, Tel: 0191 3344926
At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.
We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails
Person specification - skills, knowledge, qualifications and experience required
- Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally.
- Experience of developing and delivering training to a range of audiences
- Specialist practitioner experience within a governance and/or compliance role
- Proven IT skills, including use of Microsoft Office.
- Educated to degree level (or equivalent experience).
- Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
- Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
- Knowledge of Export Control Frameworks and regulations, due diligence in a research setting
- Professional practitioner with specialist knowledge and expertise used to influence events and activities within the organisation.
- Continuing professional development required to maintain professional recognition.
- Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience).
- Post-16 qualification (or equivalent experience).
Realising Your Potential Approach - Evidence of meeting criteria
- Finding Solutions - Taking holistic view and working enthusiastically and with creativity to analyse problems and develop innovative and workable solutions. Identifying opportunities for innovation
- Achieving Results - planning and organising workloads to ensure that deadlines are met withing resource constraints. Consistently meeting objectives and success criteria.
DBS Requirement: Not Applicable.