Funding Programme Senior Manager
Research and Innovation Services
Grade 8: - £41,526 - £49,553 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date: 07-Apr-2021, 6:59:00 AM
Durham University is one of the world's top universities with strengths across the Arts and Humanities, Sciences and Social Sciences. We are home to some of the most talented scholars and researchers from around the world who are tackling global issues and making a difference to people's lives.
The University sits in a beautiful historic city where it shares ownership of a UNESCO World Heritage Site with Durham Cathedral, the greatest Romanesque building in Western Europe. A collegiate University, Durham recruits outstanding students from across the world and offers an unmatched wider student experience.
Durham University seeks to promote and maintain an inclusive and supportive environment for work and study that assists all members of our University community to reach their full potential. Diversity brings strength and we welcome applications from across the international, national and regional communities that we work with and serve.
It is expected that all staff within the University:
- Contribute to our learning culture by engaging in mentoring, training and coaching.
- Positively contribute to fostering a collegial environment; as well as demonstrating commitment to equality, diversity and inclusion.
- Have due regard to Health and Safety requirements appropriate to grade and role.
Family key attributes
Roles in this family provide a comprehensive service and deliver the efficient administration and governance of the University
Overall family purpose
- Deliver direct and indirect services to stakeholders.
- Provide advice and answer queries as part of an enquiry-desk/help-desk function.
- Respond to and manage requests for information and resources.
- Deliver services to meet regulatory requirements and procedures.
- Plan and deliver a joined-up approach to University business and people services.
- Align business processes and services to meet operational and strategic policy objectives.
- Deliver business processes to ensure effective management, governance and the economic viability of the University.
- Encourage, collaborate and participate in the development of productive cross-institution relationships and working.
- Provide excellent professional services that meet strategic and operational goals and business needs.
- Carry out monitoring, analysis, development and planning to design new services and service updates for continuous improvement whilst meeting changes in regulations.
- Engage with specialist professionals, consultants, and suppliers to exchange knowledge and facilitate partnership working.
- Work collaboratively and network across the University with staff in other families to ensure a smooth, timely and high-quality delivery of service.
- Align and deliver programmes and activities to meet operational and strategic objectives to enhance the stakeholder experience.
- Engage and encourage participation with external professionals, schools, alumni and donors.
Link to key strategic plan
- An economically sustainable approach to delivering Professional Services across the University;
- A joined-up approach to University professional services, regardless of location or line management;
- A culture and practice of continuous improvement;
- Design services that meet business need;
- A stakeholder-focused orientation, offering satisfying careers to all staff;
- Support and facilitate programmes that offer intellectual challenge, cohesiveness and a strong sense of progression;
- Ensure that an increasingly diverse workforce is treated equally, fairly and with respect, and that all staff are demonstrably valued and actively engaged.
The Department and role purpose
Research and Innovation Services (RIS) provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development
The Funding Programme Senior Manager is a key role in the Economic Development team within RIS. The post will report to the Head of Economic Development and will work closely with colleagues across the directorate as well as senior colleagues in faculties, academic departments and professional support services.
The Funding Programme Senior Manager will be the strategic programme lead for all impact funding administered by the University (this currently includes IAA, SPF, RIF, and Seedcorn) but could encompass other funds as they evolve. Impact funding supports knowledge exchange in a variety of ways and shapes longer-term initiatives, collaborations and funding proposals meaning it is a vital part of the RIS service offer. The Funding Programme Senior Manager will play a key role in leading the development and delivery of programmes and oversight of processes and funder requirements.
The Funding Programme Senior Manager will also support the development of staff and be responsible for a continuous improvement of service delivery and processes.
This role has the following key responsibilities:
- Leading and managing the impact funding team within the Economic Development team, providing institution wide support for the strategic management and delivery of impact funding programmes
- Institutional lead for simplification of processes associated with impact funds and responsible for ensuring compliant record keeping and reporting systems in accordance with appropriate standards.
- Lead liaison with central communications teams re: positive news stories and publicity opportunities generated via the impact funding portfolio
- Responsible for maximising the effective utilisation of funds within the impact funding portfolio ensuring value for money and strategic investment prioritisation
- Provide expert professional subject and managerial and leadership expertise.
- Manage and develop service and people performance across the team.
- Provide feedback on team and individual performance and identify development needs, conducting regular staff ADR and performance reviews.
- Recruit, induct, train and develop new team members.
- Help to shape the skills and expertise of future team members and design work structures to meet operational and strategic goals.
- Handle the vast majority of HR issues within a team, referring more complex HR issues to appropriate support services/senior management.
- Liaise and engage with key stakeholders and internal and external contractors to influence opinion, delivery and reputation of services.
- Contribute to the scoping and resource planning across a range of activities at operational and possibly strategic level.
- Lead on the design, implementation and monitoring of policy and quality standards, procedures and systems to ensure effective working and continuous improvement.
- Promote and develop a deep understanding of organisational policy and external developments, including leading institutional horizon scanning and engagement with current and future bodies supporting the preparation of programme bids and maximising the funds available to the university community.
- Devolve responsibilities to team members to ensure continuity of service provision and encourage skills development.
- Ensure all activities, processes and transactions are accounted for accurately and promptly to meet regulatory and professional service and policy standards.
- Ensure all stakeholder-facing staff provide an accessible, friendly and professional service by shaping processes for inducting and developing staff.
- Implement processes to manage the integrity and security of all commercially and professionally sensitive and personal data.
- Lead internal business meetings, working groups and sub-committees at operational service level to influence governance, organisational policy and standards for the service.
- Responsible for allocating and monitoring financial budgets and resources
- Analyse stakeholder feedback, implementing and reviewing service provision.
- Manage quality and regulatory audit process for impact funding services over-arching systems and procedures.
- Work with team members and stakeholders to build and maintain excellent working relationships.
- Provide professional guidance to stakeholders and regular reporting to senior colleagues across the university making recommendations to maximize benefit from the funding portfolio
- Produce communications for promotion and reporting purposes, designing and structuring information and fact, applying creative and innovative principles to influence and engage.
- Deliver professional expertise with investigative and service methodologies, make recommendations and identify priorities to achieve business outcomes and objectives.
- Maintain an oversight of the service and performance metrics to provide reports for higher level managers and committees.
- Represent the service and University at promotional events and contribute to the delivery of presentations at conferences.
- Develop external relations, identify and develop opportunities for communities of practice, employers, alumni and donors via extra-curricular activities and increased levels of participation.
- Any other reasonable duties.
Specific role requirements
National travel may be required as part of the role
Recruiting to this post
In order to be considered for interview, candidates must evidence each of the essential criteria required for the role in the person specification above
In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application.
Please note that some criteria will only be considered at interview stage.
How to apply
We prefer to receive applications online.
Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.
What you are required to submit
- A CV;
- A covering letter which details your experience, strengths and potential in the requirements set out above;
- Examples of how you satisfy the essential criteria in the person specification, this will require completion of the 'Questionnaire' application section.
Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage.
For further information please contact; Jenny Taylor (Head of Economic Development) – firstname.lastname@example.org
Person specification - skills, knowledge, qualifications and experience required
- Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally.
- Proven IT skills, including use of Microsoft Office.
- Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience).
- Educated to degree level (or equivalent experience).
- Professional practitioner with specialist knowledge and expertise in university funding.
- Knowledge and experience of ensuring compliance with regulatory, funder and organisational policy and guidelines.
- Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
- Continuing professional development required to maintain professional recognition.
- Ability to contribute to planning at operational and strategic levels.
- Experience of being able to network effectively and develop strong and productive working relationships, to influence perceptions of the University.
- Track record of management and development experience and/or an enhanced management qualification applied across a large service team or teams.
Realising Your Potential Approach
The Realising Your Potential Approach clarifies the behaviours expected to be demonstrated by all staff across Professional Services in the University regardless of their role. Along with the core responsibilities, role responsibilities and the person specification, the Realising Your Potential Approach behavioural indicators are used to inform the recruitment and selection process. Further information on the Realising Your Potential Approach is available here.
DBS Requirement: Not Applicable.