Student Services Officer 1

California, United States
20 Jan 2021
End of advertisement period
20 Mar 2021
Contract Type
Full Time

The mission of Stanford Online High School is to create a worldwide learning community of diverse, intellectually passionate students and teachers. Through vibrant seminars, the rigorous curriculum challenges students to reason analytically, think creatively, and argue critically. Beyond the classroom, collaborative extracurricular activities cultivate lasting relationships among students and teachers. The school’s supportive environment fosters independence, strength of character, and a lifelong pursuit of knowledge.

Stanford Online High School is also the new home of Stanford Pre-Collegiate Studies (SPCS), which provides a diverse array of academic enrichment programs that take place throughout the academic year, primarily online, to intellectually curious pre-college students from around the world.

The Program Coordinator will join the Diversity & Outreach Programs team, which is responsible for planning, implementing, and managing the Summer Institutes, Humanities Institute, Stanford Medical Youth Science Program (SMYSP), Stanford University Mathematics Camp (SUMaC) and Stanford Math Circle. Reporting to the Director of Diversity & Outreach Programs, the Program Coordinator will serve as the lead coordinator for these programs. As such, you will have the opportunity to apply and enhance your project management skills to oversee the successful implementation of all program logistics and operations, including: admissions and student enrollment management, planning and delivery of student support services, and collaboration with campus partners.  Your interest in collaborative project management, and support and mentoring of students from underrepresented backgrounds, are a strong alignment for this role.

**Please note that the Stanford Online High School and Stanford Pre-Collegiate Studies offices are located at the Stanford Redwood City Campus, however currently, all staff are required to temporarily work from home, due to the county health & safety restrictions.**

Your responsibilities include:

  • Collaborate with our team to plan, develop and implement academic enrichment programs for elementary, middle and high school students, held during academic school year and summer quarter. This includes engaging in strategic planning to determine our academic offerings, subjects, and vision for each academic year. Plan and organize student-serving events, including student and parent orientations for summer programs, hosting virtual classes and workshops, and attending stakeholder meetings.
  • Collaborate with our team to oversee program enrollment cycles, which includes testing and launching of online applications, communicating with potential students and parents, and representing the programs in communication with campus partners and community organizations. This includes providing input and consultation on application components, admission trainings, reviewing applications for outreach programs, and serving on various selection committees. For the Stanford Medical Youth Science Program (SMYSP) and Stanford Mathematics Camp (SUMaC), identify and plan custom events and programming activities, in collaboration with our partners. In collaboration with program directors and stakeholders, develop curriculum and content for student life activities, including professional development, leadership, career pathways, and health and wellness.
  • Recruit, hire and manage seasonal student employees.
  • Work closely with program support teams, including Operations, IT, Finance, HR, and Marketing, to coordinate and ensure successful delivery of all program components. This includes but is not limited to developing and/or consulting on marketing and outreach campaigns, updating websites, developing email campaigns for external audiences, reviewing program budgets, and testing/monitoring technology and software intended for student usage. In partnership with the Director of Diversity & Outreach Programs, plan and implement evaluation strategies for student-serving programs, and make recommendations for process improvement.
  • Oversee administration of various financial processes for the Diversity & Outreach team, including a wide range of purchasing needs such as handling financial transactions, understanding vendor requirements, and following up and resolving issues.

To be successful in this position, you will bring:

  • A Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.
  • Strong communication skills, both oral and written, to clearly and effectively communicate information to internal and external audiences.
  • Demonstrated project management experience and the ability to collaborate effectively with a range of internal and external partners.
  • Strong analytical and problem solving skills.
  • Enthusiasm for learning new technologies and software.
  • Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

In addition, preferred requirements include:

  • Preference for intermediate to strong experience using Microsoft Excel.
  • Availability for occasional evening and weekend hours.

Physical Requirements:

  • Frequently sit, perform desk-based computer tasks.
  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

Why Stanford is for You

Imagine a world with limitless connections and access to knowledge. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application.

*Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

*Visa sponsorship is not available for this position.  All candidates must be eligible to work in the U.S.

** This position is based in Redwood City, CA. Due to the COVID-19 pandemic employees are currently on a temporary work from home status.  This position will be required to work on campus, at a later date.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

*Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

  • Schedule: Full-time
  • Job Code: 7501
  • Employee Status: Regular
  • Grade: F
  • Requisition ID: 88186

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