Senior Support Coordinator
- LEARNING TECHNOLOGIES
- CENTRE FOR LEARNING AND TEACHING
- LEARNING MANAGEMENT SYSTEMS PROJECT
- $82,658 - $89,180 PA (HEW 6)
- FIXED TERM (17 MONTHS), FULL-TME, JOONDALUP CAMPUS
Edith Cowan University (ECU) is a large multi-campus institution located in Western Australia (WA) with a strong reputation for excellence in teaching, research and state-of-the-art facilities. Our focus on teaching and research is inspired by engagement and partnerships with those in the many communities in which we serve. ECU is guided by strong values that influence the way we work, and our vision is to be recognised for our world ready graduates and leading edge research. Our purpose is to transform lives and enrich society though education and our world-class research including our commitments on equality, opportunities for disadvantaged people and reducing our impact on the environment. Our diverse and talented staff are committed to achieving ECU's vision.
In order to achieve this vision, ECU will soon be commencing a new phase in the development of its Next Generation Digital Learning Environment: a transition of its Learning Management System (LMS) from Blackboard Original to Canvas. This will be a significant program of work, both in scale and in the impact on the teaching and learning experience.
This role will form part of an LMS Academic Transition Project team located in ECU’s Centre for Learning and Teaching (CLT). The Academic Transition Project will contribute to the work of the CLT by ensuring a successful transition of ECU’s courses, staff and students into the new LMS. Working collaboratively with existing CLT staff, and staff and students across ECU, the project team will lead and support the implementation of the new environment, in line with ECU’s Technology Enhanced Learning Standards, and conceptualise, plan and implement a highly supported, whole-of-institution approach to staff and student adoption
The Centre for Learning and Teaching in conjunction with the University’s LMS Project is seeking to appoint a Senior Support Coordinator in the Learning Technologies and Innovations team, who will actively provide project and operational support, instruction and assistance in assigned teaching and learning technologies, particularly in the Learning Management System (LMS). The role contributes to the evaluation and development of improvements to business processes associated with the University’s new LMS, Canvas.
Suitable candidates will meet the following selection criteria. Applications must show demonstrated qualifications and experience:
- Degree qualification in a relevant discipline with subsequent relevant experience OR equivalent level of expertise gained from a combination of experience, training or professional accreditation
- Proven experience in managing learning technologies support processes, measuring support success and identifying and implementing avenues for support process improvement to ensure effectiveness
- Ability to promote current and emerging teaching and learning technologies in collaboration with other team members, as required and/or requested to maximise effective use of those technologies in teaching and learning.
- Ability to work with both internal and external stakeholders with the highest of standards while promoting positive working relationships
A working knowledge of the Canvas LMS is desirable.
You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry and Personal Excellence.
Benefits & Remuneration
This full-time, fixed-term position attracts a remuneration of $82,658 - $89,180 p.a. plus 17% University superannuation contribution.
ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.
ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.
For information on the benefits of working at ECU, please visit our website Employment Opportunities Overview.
Interested applicants are welcome to call Dr Ratna Selvaratnam (Manager, Learning Technologies and Innovation) on 08 6304 2569 for more information.
How to Apply
Please upload your resume along with a statement addressing the above selection criteria (max 2 pages).
Applications close on WEDNESDAY 3 FEBRUARY 2021 at 11:30 pm AWST.
PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.
ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address under representation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.