University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Profile Title

Administrative Coordinator

Job Description Summary

The coordinator works on all aspects of online and residential high school programming including assisting with marketing and student recruitment, reviewing program applications, coordinating background checks for instructional staff, supporting enrollment management and triaging technical support inquires, and leading the operational logistics for on campus programs and events.

Job Description

The Administrative Coordinator of High School Programs is a key member of the Wharton Global Youth team. The coordinator works on all aspects of online and residential high school programming including assisting with marketing and student recruitment, reviewing program applications, coordinating background checks for instructional staff, supporting enrollment management and triaging technical support inquires, and leading the operational logistics for on campus programs and events.

Responsibilities:

• Coordinate on-campus programing logistics, including classroom requests, transportation needs, site visit admission, certificate processing, and instructor needs
• Coordinate operational support for all online summer and academic year programs 
• Background Checks: Coordinate the communication and processing of federal and state background checks required for working with minors for relevant instructional staff 
• Serve as lead on ZenDesk ticketing system to triage inquiries, ensure timely responses across programming buckets, and address programming questions

Qualifications

Bachelor’s Degree required, with 1-2 years of related experience or equivalent combination of education and experience. Experience within a College or University setting preferred.

Working Conditions
Office, Library, Computer Room

Physical Effort
Typically sitting at a desk or table

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$20.00 - $36.00

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.