Supervisor, Custodial Services
Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
SUPERVISOR, CUSTODIAL SERVICES, Facilities-Custodial Services (temporary, six-months), to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist with budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist with the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shut downs, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out directives of Custodial Services and the department.
REQUIRED: two years’ related work experience; experience working in a team-oriented environment; excellent interpersonal and written and oral communication skills; ability to work with a diverse population, exercise discretion, make decisions independently, and work with minimal direction; knowledge of custodial procedures, products, and applications and common recycling practices; and proficiency using Microsoft Office, Windows, internet browsers, and e-mail programs.
PREFERRED: bachelor’s degree, supervisory experience, knowledge of labor relations, experience with Kronos time keeping system, and working knowledge of HTML for assisting with web page maintenance. Job #19071-7
This is a temporary, six-month position which may be extended depending upon operational/business needs.
The schedule is Monday through Friday, 6:00 P.M. to 2:00 A.M.
Custodial Services is a three-shift operation. Must be available for emergency response 24/7 and to work any shift, weekend, and holiday.