Director, Student Connect

Canberra, Australia
11 Jan 2021
End of advertisement period
07 Feb 2021
Contract Type
Fixed Term
Full Time
  • Pivotal Leadership Opportunity to join Australia’s fastest rising University
  • Attractive Senior Manager Salary Package (negotiable based on level of experience)
  • 5 Year Fixed-Term Contract

The University of Canberra is a dynamic university with great ambition. The university partners with government, business and industry locally and internationally to challenge the status quo through the pursuit of best practice in teaching, learning and research. UC’s place-based identity ensures that it exists to serve Australia’s capital community and its surrounding region with a strong impact on the nation. The University’s success in research and education has been internationally recognised, resulting in UC becoming the world’s fastest rising university(QS, 2019).

The Students, Partnerships and International portfolio (SPI)is comprised of four business units:Global Student Recruitment;Partnerships;Student Connect; and Student Life.Together, the SPI business units are responsible for the delivery of key student support and administration services, as well as the development of global learning partnerships.

The Students, Partnerships and International Portfolio is currently seeking a Director, Student Connect to join their team. Reporting to the Pro Vice-Chancellor Students, Partnerships and International you will play a key leadership role in the University by leading the operational and strategic activities within Student Connect.You will work closely with the Deputy Vice-Chancellor Academic and other Directors in the SPI portfolio to deliver a sector leading student experience.

A key part of this role will see you leverage technology and high-quality student administration practices to drive and deliver innovative solutions for continuous improvement of the student journey. You will provide strategic and operational direction for the University’s Digital Student Journey project (currently in phase two) that delivers a single, cohesive, experience-based ‘digital student journey platform’, which is accessible across all digital services and seamlessly integrated with relevant UC systems.

You will be a proven leader with demonstrated experience in a tertiary education environment. Well-developed knowledge and understanding of higher education student administration practices and experience in leading a team to delivery high quality outcomes. You will also have demonstrated ability in providing strategic direction and leveraging technology solutions to enhance student experiences.

Hear why you should consider a career at UC, including a brief message from our Vice-Chancellor, Professor Paddy Nixon here.

The University offers excellent conditions and benefits such as flexible, family-friendly policies, on site gym, on site medical services, a supermarket and childcare facilities.

UC’s Strategic Plan 2018-2022 sets a goal to be the national sector leader in equity, diversity, inclusion and access, and the ambitious goals of our Aboriginal and Torres Strait Islander Strategic Plan are designed to ensure that our Indigenous students and staff flourish in a welcoming and culturally safe environment. UC encourages applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups.

To be considered for this position your application must include your resumé demonstrating your skills and experience in line with the key capabilities outlined in the position description.

If you are initially shortlisted, you may be asked to complete an online one-way video interview through a platform called Sonru. There will be a list of pre-set questions that will need to be answered within a stipulated time.

Working Rights: Applicants who wish to apply for this position should have valid working rights or eligibility to obtain a work visa for Australia.

For job specific information: please contact Professor Lawrence Pratchett, Pro Vice-Chancellor Students, Partnerships and International via email at or via telephone on 02 62012332.

Recruitment and application questions: please contact the UC Talent team on 02 6206 3867or email

Closing Date: Sunday 7th February 2021 at 11:55pm

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