Catering Field Representative/Administrative Assistant

Location
New Jersey, United States
Posted
08 Jan 2021
End of advertisement period
08 Mar 2021
Ref
12207
Contract Type
Temporary
Hours
Full Time

Department Campus Dining
Category Food Services and Dining
Full-Time / Part-Time Full-Time
Work Schedule Tuesday - Saturday 9:00 am - 5:30 pm

Overview

Campus Dining is committed to the success of our students, faculty, staff, alumni, and visitors by nourishing them to be their healthy best while caring for the environment. We welcome team members who share our passion for serving and caring for our community through exceptional dining experiences. In collaboration with our campus partners, we craft culinary programs that deliver unique memorable experiences. Campus Dining brings together expertise in culinary, wellness, sustainability, procurement and hospitality to develop innovative programs in support of our diverse community. Our award winning food program is based on scientific and evidence-based principles of healthy sustainable menus that are prepared by our culinary team with high-quality ingredients.

We invite you to be part of our dynamic culinary team, grow as an individual and make an impact in a place where people, quality and value mean everything.

The selected candidate will assist in the planning and management of all aspects of service, production, personnel and financial reporting in a variety of full-service catering operations.

Responsibilities

  • Assists in overseeing all aspects of planning, booking and managing functions, food production, and service.
  • Paying close attention to menus and up and coming food and beverage trends.
  • Participate in the purchasing, inventory, and issuance of food products.
  • Maintains currency with, understands and ensures unit compliance with all university policies and procedures.
  • Directly supervises and trains staff.
  • Evaluates employee performance and provides guidance and feedback to assigned staff.
  • Supervises bargaining unit employees to ensure compliance with the collective bargaining agreement and adherence to University policies and procedures.
  • Assists with planning, organizing, directing, coordinating, scheduling and delegating responsibility to the staff, ensuring the goals and objectives of the operation are met on a daily basis by the staff.
  • Monitors customer satisfaction through table touching, being present on the floor during functions, focus groups, and responding to customer inquiries.
  • Develops and maintains client relations.
  • Assists and/or works in other units within Campus Dining as the needs arise, providing direct supervision and guidance to staff when required.
  • Performs other related duties as assigned or requested.
  • The University reserves the right to add or change duties at any time.
  • Maintains and develops standards for service levels, hospitality, and sanitation.
  • Provides training (to include aspects of service) and supervision to all staff for these standards.
  • Maintains quality facilities.
  • Ensures compliance with all state, local, and university food safety, work place safety, and HACCP policies and procedures.
  • Closely interact with all departments and assist with daily duties.
  • Answering phone calls and processing new sales needs.
  • Managing the correspondence between the sales team, operations and clients.
  • Monitor costumer accounts, providing data and reports to help the sales team
  • Ordering rental equipment needed for catering functions (tables, chairs, tablecloths, china, glassware).
  • Coordinates daily schedule, making adjustments and finding alternatives when scheduling problems arise. Support department policies and communicates any pertinent information to staff.
  • Reviewing and posting invoices for all required events
  • Managing all facets of signage required for all food functions assuring all allergy and wellness information is included (food buffet signage, menus etc.)
  • Ordering all rental equipment required for all catering functions as needed

Qualifications

  • High School Diploma or equivalent; Bachelor's degree in hotel/Restaurant/Hospitality Management or related field preferred.
  • Must have proficiency with the English language (speaking, reading and writing).
  • At least two years of experience in a catering operation; three to four years fo progressive experience in a catering operation or an equivalent combination of education and experience preferred.
  • At least two years of supervisory experience in a unionized environment (preferred).
  • Knowledge of new Jersey State Health codes and procedures. 
  • Valid driver’s license. 
  • Ability to regularly lift and control 40 pounds.
  • Must be able to coordinate and delegate tasks to meet deadlines. 
  • Must have good interpersonal skills with ability to take and give direction and work with others.
  • Knowledge of computerized food production systems with ability to create recipes, develop menu forecasts, monitor standards, and control costs. 
  • Flexibility with scheduling.
  • Weekend work and work outside of the unit is require.
  • Must be able to set clear goals and specific expectations that align back to organizational priorities.
  • Must seek to understand the big picture and communicates it to staff to increase commitment and accountability of the individual and team.
  • Treats everyone fairly with dignity and respect and fosters an overall climate of inclusion and respect.
  • Must be able to establish effective two-way communication to understand a need, problem or question and translate it clearly and accurately
  • Must be able to develop trust within the group to resolve the conflict appropriately and exercises a balanced approach and consider the facts and feelings involved in the conflict.
  • Must be able to promote an environment where new or more effective processes or problem solving efforts are encouraged and considered.

Work Schedule Requirements:

  • The schedule will be discussed during the interview process and established when an offer of employment is made. 
  • Flexibility, early mornings, late nights, weekends, holidays and work outside the unit is required. 
  • The schedule will change due to business needs. 
  • This is a 12 mth (26pay), 100% Duty Time (40 hr.),
  • Catering Field Representative/ Admin Ass't position.
  • This is an “Essential Personnel” position.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW.

Standard Weekly Hours
40.00
Eligible for Overtime
Yes
Benefits Eligible
Yes
Essential Services Personnel (see policy for detail)
Yes
Comments Related to End Date
This is a 12 mth (26 pay), 100% Duty Time (40 hr.) Catering Field Representative/Admin. Ass't. position
Physical Capacity Exam Required
Yes
Valid Driver's License Required
Yes

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Princeton University job offers are contingent upon the candidate’s successful completion of a background check, reference checks, and pre-employment screening, as applicable. The type and extent of background check, reference checks, and pre-employment screening may vary depending on the requirements and/or functions of the job and the candidate’s current employment status with Princeton University.

Princeton University is a residential community and an employer that operates continuously 24 hours a day. Essential services employees perform jobs that are necessary and required to maintain basic University operations during scheduled closures or unscheduled suspension of normal operations due to emergencies, events, or other situations. Essential services employees may be asked and/or required to perform jobs or duties that fall outside of their normal job classification during an emergency event. Learn more about our Essential Services policy.

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