CRM Campaign Coordinator

Gold Coast/Lismore/Coffs Harbour, Australia
06 Jan 2021
End of advertisement period
21 Jan 2021
Contract Type
Full Time
  • Full-time, continuing opportunity
  • $107,096 remuneration package, genuine 35 hour working week
  • Option of Gold Coast, Lismore or Coffs Harbour location, relocation support available

About the role

The Office of Engagement, encompassing Advancement, Marketing, Communications, Partnerships, Alumni and Future Students, has carriage of a range of external relations and activities that support the realisation of the University’s Strategic Goals.

Based within the Office of Engagement, the CRM Campaign Coordinator drives the use of the Microsoft Dynamics Customer Relationship Management (CRM) system and related platforms to effectively deliver end-to-end campaigns, providing data-driven intelligence to marketing, advancement, alumni and recruitment.

The remuneration package available is up to $107,096 per annum (inclusive of base salary $83,370-$91,535 per annum and 17% employers contribution to superannuation).

The successful candidate can nominate to be located at one of the following campuses: Gold Coast, Lismore (NSW) or Coffs Harbour.

About you

We are seeking applications from candidates with specialist skills in contemporary CRM marketing. You will be innovative in your planning and delivery of CRM-based marketing strategies and have a proven ability to utilise data to inform decision making.

You will be dedicated to the delivery of consistent-high quality marketing initiatives and have a proven ability to drive project delivery from lead generation to conversion. You will have strong stakeholder engagement skills, and the ability to effectively communicate with a diverse team, including briefs to content and creative experts and develop lead nurturing strategies with marketing managers and enquiries centre colleagues.

Substantial experience in CRM-based marketing is essential, with Microsoft Dynamics knowledge providing a distinct advantage. You will possess a great attitude and a positive, solutions-based approach to your work.

The University’s values are integrity and collegiality. Alignment with these values, along with the ability to actively contribute to the success of a team, are inherent requirements of the role.

About us

Southern Cross University is powered by passion to deliver the best learning, teaching and research possible. Our graduates stride a global stage with confidence as proud alumni. Working at Southern Cross combines a rare privilege of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. Independent benchmarks place Southern Cross at the forefront of its key research areas, student experience and graduate salaries, largely due to the tireless collaboration to create something special across our communities of the Northern Rivers, Coffs Harbour, Gold Coast and online.

Southern Cross University offers flexible work arrangements, generous parental and carer’s leave provisions, wellbeing initiatives, professional learning opportunities, mentoring programs and support to undertake further study.

Applicant information

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Southern Cross University is committed to diversity and social inclusion.

Applications are encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

Applications close at 9:00 am AEDT on Thursday, 21 January 2021 and must be submitted through the online portal.

To view the full position advertisement and details of the application process please click on the APPLY button where you will be redirected to the Southern Cross University website.