MAYNOOTH UNIVERSITY

Senior User Support Advisor

6 days left

Location
Maynooth, Ireland
Posted
06 Jan 2021
End of advertisement period
31 Jan 2021
Ref
8463
Contract Type
Permanent
Hours
Full Time

Department: IT Services
Vacancy ID: 008463
Closing Date: 31-Jan-2021

Maynooth University wishes to appoint a Senior User Support Advisor on a full-time permanent basis to be a lead in the User Support Team in IT Services. This role reports to the User Support Manager, is a supervisory role, and involved in the design, development and operation of support services. The User Support Team provide 1st and 2nd line support across a range of ICT services including desktop support and Office 365, through a support team, service desk and a student desk.

The User Support team works alongside the Infrastructure team as part of the IT Operations section in IT Services in the design and delivery of ICT services to users.

Salary

Administrative Officer I (2020):  €50,161 – €71,523 per annum (9 points)

Appointment will be made in accordance with the Department of Finance pay guidelines.

 *New entrants to the public sector will be appointed on the first point of the Administrator Officer I salary scale

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