Path BioResource IT Support Specialist

Pennsylvania, United States
05 Jan 2021
End of advertisement period
05 Mar 2021
Contract Type
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Description Summary

Joining a team that supports the information technology needs of the Pathology Department Core facilities, this junior member will take over routine SYS Admin., and client troubleshooting tasks.

Job Description

The primary assignment will be to provide client support for the Path BioResource complex set of software applications after mastering functionality of these custom-designed operational tools. This will include maintaining networks on computers (Windows, Macs, and Linux). A key secondary function will be to assist the software development team with testing, deployment, and documentation. Familiarity with command line control of Windows, Mac and/or Linux machines is a requirement. Programing skills are not required but would be a plus, especially PHP and Linux. Position is contingent upon funding.

The candidate must have computer skills including command line access control of at least one operating system and basic understanding of networking. The candidate must be a quick learner who can follow instructions. The candidate must be detail-oriented to follow the QA/QC protocols. Candidate must have good written communication skills to assist with application documentation and bug reporting. Candidate must also be able to work in a dynamic team setting specifically to assist in establishing QA/QC strategies. Candidates familiar with PHP and SQL preferred.


Bachelor's Degree with 0-1 year of related experience or equivalent combination of education and experience is required

Working Conditions

Office, Library, Computer Room

Physical Effort

Typically sitting at a desk or table; Occasional lifting 25 lb. or less

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$36,401.00 - $91,232.00

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.