Director, Student Success and Wellbeing

Gold Coast, Australia
05 Jan 2021
End of advertisement period
01 Feb 2021
Contract Type
Fixed Term
Full Time

Office of the University Registrar
Full-time, fixed term appointment for 5 years
Position reference no: REG_ADV_1552_12/20

About the position

  • Gold Coast location
  • Exciting New Role
  • Excellent Career Opportunity

Bond University is the first private university to be established in Australia and commenced teaching in May 1989. Our campus is located in Robina at a midpoint on the Gold Coast and is in close proximity to residential developments; key infrastructure development; beaches and the Brisbane rail link. Bond is an internationally diverse university, with around 40% of its current student population coming from more than 80 countries. As a private institution, Bond relies primarily on tuition income from full fee paying students to fund its operations and does not receive HECs funding or grant funded places from Government.

The newly created position of Director, Student Success and Wellbeing will provide strategic and operational leadership to several key portfolios which are central to the Bond University student experience, including oversighting the University Library, Learning Services, Career Development Centre, Nyombil Centre and the Medical Clinic. Working under the direction of the University Registrar this position will play an important role to ensure that these aspects of student engagement are carried out in a way which is consistent with the University’s history of providing exceptional care and support to students and ensuring that the quality of the personalised student experience continues to be a distinctive feature of studying at Bond. The incumbent will work closely with those responsible for other aspects of service provision to students, including Bond University’s Student Association.

Other key responsibilities include managing the day-to-day operations of the respective functions, overseeing staff and staff development, managing the annual budget and liaising closely with key stakeholders including Student Associations and Faculty Service Quality Advisers, senior colleagues, academic and professional staff. This position will carry a significant responsibility for the way in which the University engages with its students and will be involved in the planning of key student events including semesterly Orientations.

About the person:

To be considered for this senior leadership role, candidates must be able to demonstrate how they meet the selection criteria contained within the position description. These include but are not limited to:

  • Completion of, or progress toward relevant postgraduate qualifications and demonstrated significant experience and/or knowledge of the higher education and/or health and wellbeing fields.
  • Experience in a customer focussed leadership role at a large organisation, with a demonstrated ability to manage, motivate and develop a team of service professionals.
  • An exceptional track record in line management, and the effective administration of resources and budgets on a large scale across several areas.
  • Knowledge and extensive experience in the higher education sector is preferred.

Salary details:

Bond University offers vibrant campuses with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to) competitive remuneration, bus services to the door, available car parking, use of the main campus library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site at main campus.

Remuneration for the appointment is negotiable and will be commensurate with skills and experience. Salary packaging options are available for eligible employees.

Additional information:

Position related enquires can be directed to Louise Batchelor, University Registrar on +61 7 55951117 or

Application and submission details:

For further details regarding this appointment please reference the position description.

Applications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application.

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Bond University is an equal opportunity employer and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.