Department: Advancement and Public Affairs (APA)
Duty station: Bishkek, Kyrgyz Republic
Deadline: 25 January 2021

Summary of Position

The Stewardship Officer manages office logistics and donor stewardship to ensure timely response to donations, pledges, and donor needs, to ensure a high level of donor satisfaction and repeat donations. Other responsibilities include managing donor records, translation of documents from English to Russian or Kyrgyz, dealing with vendors with whom APA works and supervising production and quality assurance, and posting on Russian and Kyrgyz social media.

Main Duties and Responsibilities:

• Record donations into e-Tapestry software, and maintain accurate donor records, reports, dashboard, and follow up systems.
• Ensure timely response to donor queries and donation acknowledgements.
• Develop a Stewardship Program to keep donors connected with UCA and ensure a high degree of satisfaction with the University.
• Assist with office logistics including researching vendors, negotiating prices, and ensuring timely delivery and high-quality products.
• Translating documents from English to Russian and Kyrgyz, and vice versa.
• Assist in social events planning, supervising, and managing.
• Departmental mailings through Mail Chimp and Outlook to internal and external stakeholders.
• Assist in the sale of UCA branded items and keep appropriate inventory records.
• Take web and social media content in English, and after translation post on Russian, and Kyrgyz social media channels.
• Liaise with UCA department staff from the Central Administration Office, research institutes, schools, and campus locations to receive updates on activities and programmes.
• Develop PowerPoint presentations as and when needed ensuring consistency, appropriateness, and accurate content.
• Assist with coordination of media representatives and journalists during high profile events and media visits.
• Conduct ongoing research on university websites, fundraising tools, social media integration and trends, and suggest best practices.
• Supervise photography assignments as required.
• Assist with the management of department resources, and supervision of interns.
• Other duties as assigned by the Director of Advancement and Public Affairs.

Required Qualifications and Experience:

• Bachelor's degree (Masters preferred) and three years of communications experience.
• Working knowledge of posting on social media.
• Highly developed interpersonal skills, and ability to communicate with various individuals, departments, and stakeholders.
• Excellent oral and written communications skills in English, Russian, and Kyrgyz
• Ability to use judgment and keep confidential information secure.
• Ability to gather and analyze data for management reports.
• Proficiency with Mail Chimp mailings, UCA website updates, Microsoft Office and Adobe Design Suite.
• Strong organizational and multi-tasking skills, and ability to produce quality content in a rapidly changing environment.

How to Apply

Please send a cover letter, CV, and contact information for three references to hr.recruitment@ucentralasia.org by COB 25 January 2021. As your application e-mail subject, please write: “Stewardship Officer”. Applications are accepted on a rolling basis.

Only shortlisted candidates will be contacted.