Senior Technician Central Services and Maintenance
Department of Biosciences
Grade 6: - £26,715 - £32,817 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date: 15-Jan-2021, 7:59:00 AM
Job Family: Technical, Research and Teaching Services
OUR CHARACTERISTICS: We are a globally outstanding centre of teaching and research excellence, a collegiate community of extraordinary people, in a unique and historic setting.
OUR VALUES: We are inspiring, challenging, innovative, responsible and enabling.
Durham University is one of the world's top universities with strengths across the Arts and Humanities, Business, Sciences and Social Sciences. We are home to some of the most talented scholars and researchers from around the world who are tackling global issues and making a difference to people's lives.
The University sits in a beautiful historic city where it shares ownership of a UNESCO World Heritage Site with Durham Cathedral, the greatest Romanesque building in Western Europe. A collegiate University, Durham recruits outstanding students from across the world and offers an unmatched wider student experience.
Durham University seeks to promote and maintain an inclusive and supportive environment for work and study that assists all members of our University community to reach their full potential. Diversity brings strength and we welcome applications from across the international, national and regional communities that we work with and serve.
It is expected that all staff within the University:
- Contribute to our learning culture by engaging in mentoring, training and coaching.
- Positively contribute to fostering a collegial environment; as well as demonstrating commitment to equality, diversity and inclusion.
- Have due regard to Health and Safety requirements appropriate to grade and role.
Family key attributes
Roles in this family provide creative and analytical input to facilitate the delivery of world-class teaching, learning and research activities.
Overall family purpose
- Support stakeholders to ensure the delivery of research, teaching and scholarly activities.
- Align and tailor services to meet strategic and operational research, teaching and learning objectives.
- Prepare and set-up equipment, apparatus and resources to ensure the successful delivery of scheduled academic activities.
- Monitor, manage and maintain teaching, learning or research facilities, workshops, laboratories and experimental environments to ensure compliance with internal and external regulations.
- Contribute guidance, advice and/or professional expertise to increase intellectual and creative capacity for world-class teaching and research outputs.
- Actively participate with peers and specialists internally and externally to expand knowledge and practice.
- Design and construct equipment, environments, tools, techniques and methodologies to meet research and learning objectives.
- Adapt and develop equipment, techniques and methodologies to meet research and learning outputs and timescales.
- Engage and network with internal and external specialists and experts to facilitate knowledge exchange and enhance research, teaching and learning activities.
- Work collaboratively and network across the University with staff in other families to ensure a smooth, timely and high-quality delivery of service.
Link to key strategic plan
- An economically sustainable approach to delivering technical and experimental support services across the University;
- Support and facilitate world-leading research across all academic departments;
- Support and facilitate research that has a positive impact on global, national and regional challenges and which benefits culture, society, health, the economy and the physical environment;
- Support and facilitate a rewarding research environment and an exceptional research-led learning experience;
- Support and facilitate programmes that offer intellectual challenge, cohesiveness and a strong sense of progression;
- A stakeholder-focused orientation, offering satisfying careers to all staff;
- Ensure that an increasingly diverse workforce is treated equally, fairly and with respect, and that all staff are demonstrably valued and actively engaged.
The Department and role purpose
- Supervisory responsibilities for buildings, infrastructure and equipment services, resources and people.
- Provide induction and ongoing development support and training to team members.
- Contribute to the ADR process, assisting with the identification of development needs where appropriate.
- Plan and organise own workload and allocate and monitor work activities for others.
- Act as first point of contact for HR issues when supervising a team.
- Responsible for organising and overseeing all day to day aspects of defined area of operational service delivery, providing optimal technical support, within available resources, for the Departments laboratory, equipment and buildings maintenance activities. Reactive and proactive service provision with others to deliver an excellent stakeholder experience.
- Relationship building, network participation internally and externally to build and update knowledge and skills.
- Implement and monitor protocols, procedures, processes and regulations.
- Monitor and report incidents.
- Implement and monitor recognised procedures to ensure compliance and meet University values of inclusion, diversity and participation.
- Contribute to business meetings, working groups and committees to help shape service delivery and stakeholder expectations.
- Responsible for keeping financial and budget records and reconciling consumable expenditure queries, communicating and ordering services when defects occur in equipment relating to central services or the fabric of the Department.
- Involved in the purchase and return of goods and services.
- Provide high-level technical guidance and advice to academic stakeholders to support teaching, research and learning activities within a defined area.
- Responsible for organising and maintaining technical and experimental facilities, teaching, learning and research environments.
- Provide technical guidance and advice to academic staff, technical staff and postgraduates to solve problems and help shape the delivery of teaching, learning and research outcomes.
- Carry out a range of activities that includes the commissioning, construction and set-up of test and experimental scenarios and practical sessions.
- Oversee the test, repair and calibration of tools, resources, equipment, components and instrumentation.
- Set-up, demonstrate, instruct and supervise academic staff, technical staff and postgraduates in the safe use and operation of specialist pieces of equipment.
- Deliver projects that demonstrate a high-standard of accuracy, complexity, originality and excellence.
- Provide support to team members to share technical knowledge and expertise.
- Liaise and network with specialist professionals to exchange knowledge and ideas internally and externally to the organisation i.e. with the relevant University Departments (Estates and Buildings, CIS, other Department workshops, external contractors)
- Expert user with a range of machinery and equipment either physical, virtual or digital.
- Take responsibility for carrying out more specialist risk assessments and incident resolution.
- Record, monitor, analyse and collate information as part of teaching, learning and research activities e.g. maintenance records for all central facilities in the Department and producing reports on an annual basis for the Department Superintendent.
- Assist in the implementation of the Department's Health and Safety policies with regards to buildings, laboratory and plant/equipment maintenance, offering advice and ensuring compliance.
- Directly responsible for progressing contacts with Estates & Facilities and resulting external contractors for building works, maintenance and cleaning after the initial contact with the Department Superintendent.
- Responsible for the fleet of Departmental vehicles, including licences, insurance, maintenance, replacement and monitoring users
- Any other reasonable duties.
Specific role requirements
Recruiting to this post
In order to be considered for interview, candidates must evidence each of the essential criteria required for the role in the person specification above (including those listed in the section ‘Realising Your Potential Approach’).
In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application.
Please note that some criteria will only be considered at interview stage.
How to apply
We prefer to receive applications online.
Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.
What you are required to submit
- A CV;
- A covering letter which details your experience, strengths and potential in the requirements set out above;
- Examples of how you satisfy both the person specification and the Realising Your Potential Approach criteria. This may require completion of the 'Supporting Evidence' application section if specified by the recruiting manager. Please ensure you give detailed examples of how you meet these criteria if requested.
Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage.
For further information please contact; Simon Kepczyk on firstname.lastname@example.org
At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.
We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails
Person specification - skills, knowledge, qualifications and experience required
- Good oral and written communication skills.
- Proven IT skills, including use of Microsoft Office.
- Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience).
- Post-16 qualification or equivalent experience.
- Relevant industry and professional recognition and certification of achievement of skills and knowledge.
- Evidence of continuing professional development.
- Regulatory, local and national professional knowledge and experience of compliance.
- Experience of working in a team.
- Ability to solve problems and resolve issues, plan solutions and make pragmatic decisions.
- Demonstrable ability to provide advice and guidance to a range of customers and colleagues.
- Professional knowledge and expertise in one or more area of technical specialism, and the application of skills to create, build, construct and realise new and innovative resources, equipment and research outputs.
- Experienced practitioner who has led teaching/research project working within an educational, commercial or industrial environment.
- Demonstrable ability to deliver high precision technical skills and the operation of standard and complex scientific, technical and creative equipment.
- Experience of supervising/managing a team.
- Experience of working with and maintaining autoclaves, centrifuges, lab gases and Microbiological Safety Cabinets.
- Experience of working with and maintaining constant temperature cabinets, rooms and plant growth facilities
- Extensive knowledge and experience of monitoring activities of self and others to ensure health and safety regulations are adhered to.
- Extensive experience of relationship building and ability to turn opportunities into long-term knowledge exchange and collaboration.
- Experience of implementing policy and procedures.
DBS Requirement: Not Applicable.