Off-Campus Operations Manager, Space Planning and Operations

Pennsylvania, United States
08 Dec 2020
End of advertisement period
08 Feb 2021
Contract Type
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Profile Title

Manager C

Job Description Summary

The O&E Off-Campus Operations Manager works with building operation management to ensure all facilities maintenance, repairs, and general building operations, specifically related to programmatic occupants at the Perelman School of Medicine (“PSOM”) off-campus leased locations. Properties are in the West Philadelphia market, including Translational Research Laboratories (“TRL”), 3508, 3535, 3624, 3700, 3701, 3711, 3737 Market Street, Ralston House, select space within UPHS and Penn Presby buildings. The Manager enforces Standard of Care commensurate with lease agreement, using extensive knowledge, experience, and expertise, to maintain and enhance the physical environment and protect and preserve research resources at the PSOM. This position reports to the Director of Operations and Engineering. This position serves as a principal liaison for the administration and coordination of daily facilities operations with various Property Management groups to ensure optimum delivery and performance of housekeeping, maintenance, building systems, utilities and minor construction services. This position serves as a follow-up contact for PSOM customers including faculty, students, and staff as appropriate and provides feedback to customers on work status. The Off-Campus Operations Manager is on call with respect to facility emergencies. The Manager must thoroughly understand the Perelman School of Medicine’s leasing policies and procedures and works closely with Facility Planning and Space Management (“FPSM”) and Facility and Real Estate Services (“FRES”) Real Estate representatives. Must be able to travel in the five-county area. This position is considered “essential.”

Job Description

Bachelor’s Degree or four-year college equivalent is required and 3-5 years relevant experience, or equivalent combination of education and experience.  Prefer Engineering/Facility Management or related and 5-7 years relevant experience. Understanding of internal customer activities. Customer service competencies and the ability to focus on the needs of others. Ability to be a positive influence on the work team. Approachable, positive attitude resulting in increased collaboration and support of group initiatives. This position requires a demonstrated understanding of technical aspects of planning for, operating, and maintaining mechanical, plumbing, electrical, and structural systems, and housekeeping services of large and complex research laboratories.


The Perelman School of Medicine is a twelve-building research and teaching complex with emphasis on biomedical research.  As such, and to ensure successful fulfillment of its mission (research and education), the School Community requires a much higher level of support service delivery than usually experienced in a typical academic environment. Problems that would be mere annoyances in some facilities have the potential of destroying thousands of dollars and months or years of often-irreplaceable work. The Department of Space Planning & Operations is responsible for coordinating and assuring uninterrupted delivery of the necessary utility and other support services.

The above statement is included in this position description in an attempt to provide the reader with an understanding of:

  • The responsibilities of this Office;
  • The importance to both the School and the University of the work performed; and
  • The stress and pressure placed upon employees by the emergency situations to which they must repeatedly respond.
  • All employees of the Space Planning & Operations department are considered to be “essential.”

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Perelman School of Medicine

Pay Range
$50,684.00 - $91,232.00

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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