Recruitment Retention Specialist

Pennsylvania, United States
08 Dec 2020
End of advertisement period
08 Feb 2021
Contract Type
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Description Summary

The recruitment/retention specialist will function in both recruitment and retention roles in our newly established COVID Virus Treatment and Prevention Unit. The Unit is tasked with conducting treatment and prevention clinical trials against SARS CoV 2, the causative agent of COVID 19 disease. The unit will perform a high volume of clinical research at a fast pace in an effort to rapidly identify new therapeutics and prevention strategies, including COVID vaccines on expedited schedules.

This position is contingent upon funding.

Job Description

Recruitment responsibilities include: Innovating methods of identifying potentially eligible, interested and diverse research subjects based on active panel of studies; communicating accurate protocol related information with identified subjects by telephone or electronic platforms; designing pre-screen instruments for active studies; conducting and documenting prescreens; maintaining database and scheduling systems for study prescreen and screening visits; assist with generation of reports on screening activities; interacting with clinical and data teams regularly to refine and improve processes. Retention responsibilities include: Design and maintain system for prevention of missed visits; tracking and follow up on missed visits in COVID 19 research studies; communicating retention related issues with clinical and data teams regularly to anticipate retention issues, refine and improve processes; assist with generation of retention reports. Work for this project will be conducted on university campuses, throughout Philadelphia and surrounding areas and multiple community based venues where potential study participants may gather, as well as, in-office administrative and telephone work.


H.S. Diploma or GED Required, with 1-2 years of related experience or equivalent combination of education and experience.

Working Conditions

Office, library, computer room

Physical Effort

Typically sitting at a desk or table; Occasional lifting 25 lb. or less

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$16.23 - $29.22

Affirmative Action Statement 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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