Project Manager 1 – IT

California, United States
03 Dec 2020
End of advertisement period
01 Feb 2021
Contract Type
Full Time

Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Job Purpose

The School of Humanities and Sciences (H&S) is the center of a world-class liberal arts education at Stanford University. H&S encompasses 23 departments—from Art and Art History, English, and History to Economics, Mathematics, and Biology—as well as 23 interdisciplinary programs. As the university’s largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.

The IT department in the School of Humanities and Sciences (H&S) are a team of professionals who deliver high quality IT services in support of the mission of H&S. H&S is Stanford’s most diverse school, and our service supports research, teaching, and administration for departments from Applied Physics to Theater and Performance Studies.  To deliver these services, we draw on a wide range of talents from the folks that make up our team. Every member of H&S IT is given the autonomy to deliver their best possible results and the opportunity to collaborate with a great team. With a portfolio of projects as diverse as our school, there are many opportunities here to do interesting and rewarding work. 

Within H&S IT, the Product Manager is responsible for project and program management of new and existing software applications. This includes gathering and refining end-user business requirements and communicating these to team members and partners, prioritization of development items and maintenance of product backlogs, scheduling and management of resources related to projects or ongoing programs, providing regular status updates to partners, and facilitating information sharing of H&S IT initiatives across the school and university. A Product Manager in H&S IT must have excellent verbal and written communication skills as they will be the main point of contact and communication for the H&S initiatives they are responsible for.

The successful candidate for this role will bring an energy and passion for delivering quality services to support business needs, and a dedication to developing creative solutions and processes that promote a culture of planning, leadership and collaboration across H&S and Stanford University.

Core Duties

  • Perform the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing. Independently lead and direct projects requiring functional integration and involving multiple disciplines to be managed. Direct development of an action plan, and estimate requirements for resources, including management, labor, materials, and time required to complete the project. Facilitate discussions and negotiations to drive recommendation consensus. Develop and help execute comprehensive change management strategy and communication plan relative to project scope and stakeholders on a focused project; actively manage resistance to change.

Additional Duties

  • Translate business processes into system requirements and/or development of systems solutions.
  • Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.
  • Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.
  • Full range of product management for existing business systems.
  • Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.
  • Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.
  • Advise users requiring assistance in solving complex problems or issues regarding management and business systems.
  • Analyze data and provide data sets to users for analysis.
  • May include development of operational and analytical reports for end users.
  • Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.
  • Develop instructional materials, training and job aids. 

Desired Qualifications

  • Previous experience with designing, developing, testing, and deploying software applications.

Minimum Requirements

Education & Experience:

Bachelor's degree in a related field and three years of related experience in management of projects of moderate size/complexity with limited performance risk, including project planning, scheduling, tracking, and budgeting, or combination of education and relevant experience. 

Knowledge, Skills and Abilities:

  • Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise.
  • Knowledge of, computer system capabilities, business processes, and work-flow.
  • Can prepare and present data/findings in a concise and understandable format; via documentation and stand-up presentation skills (strongly preferred)
  • Project Management skills
  • Experience in enterprise application and understanding of database driven application.
  • Strong understanding of the software development life cycle.
  • Knowledge of principles and techniques used in conducting management studies and in systems analysis.
  • Current knowledge of rapidly changing computer technology.
  • Skill in conducting interviews and facilitating group meetings.
  • Skill in designing and conducting training programs.
  • Strong listening, negotiation and conflict resolution skills.
  • Ability to design and document complex business systems.
  • Proven problem solving and analytical thinking and ability to approach problems logically and systematically. 


  • Constantly perform desk-based computer tasks.
  • Frequently sit, grasp lightly/fine manipulation.
  • Occasionally stand/walk, use a telephone.
  • Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Additional Information

  • Schedule: Full-time
  • Job Code: 4072
  • Employee Status: Regular
  • Grade: J
  • Requisition ID: 87954

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