MSTP and MSM Programs Manager
The Medical Scientist Training Program (MSTP) is a dual-degree MD-PhD program within Stanford's School of Medicine. The MSTP students (~100) participate in an integrated program of graduate study in biomedical sciences and clinical training offered by the medical school.
The MSTP is seeking a Student Services Officer 3 to administer, implement, and interpret university and department policies and procedures on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using expert technical and professional knowledge requiring independent judgment.
- Manage an area or program in student services, analyze effectiveness, and make final decisions on program eligibility.
- Develop and implement programming, make strategic recommendations for future programs.
- Evaluate and determine recommendations on technology resources, negotiate with resources options and vendors.
- Analyze and develop report requirements, portals, and student facing communications.
- Manage outreach programs, relationships with external community and university liaisons.
- Engage in critical analysis of student and program concerns to resolve substantial issues which may span multiple areas, using advanced technical and professional knowledge.
- Provide direct advice to students on a range of issues including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
- Apprise students of research, fellowship and scholarship opportunities and participate in related student recruitment and selection.
- Interpret and implement university policy related to academic policies; oversee the implementation of policies and practices for a student population or school.
- Manage financial processes and development of budgets.
- Oversee key processes, including contribution and direction on policy and program content.
- Provide consulting advice to internal and external organizations; act as subject matter expert in a specialized field.
- Lead university wide teams and projects.
- Direct the work of other employees; contribute to development of staff training programs.
* - Other duties may also be assigned
EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree and five years of relevant experience, or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
- Strong analytical and problem solving skills to review and analyze complex information.
- Advanced computer skills, including experience with Microsoft Office Suite.
- Advanced customer service skills.
- Relevant computer systems/technology experience.
- Understanding of financial transactions.
- Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
*- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
- Schedule: Full-time
- Job Code: 7503
- Employee Status: Regular
- Grade: I
- Requisition ID: 87968