Student Team Lead

Location
Pennsylvania, United States
Posted
30 Oct 2020
End of advertisement period
30 Dec 2020
Ref
JR00022141
Contract Type
Fixed Term
Hours
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Profile Title

Coordinator B

Job Description Summary

The Team Lead will directly supervise a group of 3-6 Case Investigators and contact tracers. The Lead will be responsible for daily assignments, monitoring productivity (i.e., ensuring calls are completed in an appropriate time frame), reviewing documentation for accuracy and completeness, and providing general logistical and emotional support for case investigators and contact tracers. The Team Lead will also be responsible for data analysis and reporting back to the COVID19 management team.

Job Description

The Team Lead will directly supervise a group of 3-6 Case Investigators and contact tracers. The Lead will be responsible for daily assignments, monitoring productivity (i.e., ensuring calls are completed in an appropriate time frame), reviewing documentation for accuracy and completeness, and providing general logistical and emotional support for case investigators and contact tracers. The Team Lead will also be responsible for data analysis and reporting back to the COVID19 management team.

Term position through June 30, 2021.

Qualifications

Background in public health, health services, or social with experience managing groups of 5-10 individuals. High degree of emotional intelligence and strong interpersonal skills. Highly detail oriented, proactive, and flexible. Experience with electronic medical records a plus.  1-3 years experience, Bachelors required, Masters preferred.

Working Conditions

Office, library, computer room

Physical Effort

Typically sitting at a desk or table

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Health and Wellness

Pay Range

$42,953.00 - $77,315.00

Affirmative Action Statement 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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