Library Partnerships and Sales Associate

Massachusetts, United States
27 Oct 2020
End of advertisement period
27 Dec 2020
Contract Type
Full Time

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

LIBRARY PARTNERSHIPS AND SALES ASSOCIATEMIT Press (MITP), to work on academic library market engagement for MITP content, supporting the library partnerships and sales lead. Will foster relationships with library partners; collaborate on implementing sales strategy using data-informed approaches; stay connected to trends in the market; and work across departments and in close coordination with customer service to address and solve library-related challenges in content discovery, delivery, and access.  Responsibilities include managing inside sales for library accounts; working with international academic libraries, consortia, and corporate and public library accounts to maintain and grow sales; employing a variety of sales techniques, including cold calls and email campaigns, to obtain new sales and develop customer relationships; preparing/managing sales and usage data and reports on digital products; managing quotes and proposals for select customers; developing and following up on sales leads; handling librarians’ queries; managing/tracking renewals for the MIT Press Direct ebooks platform; collaborating with customer service to ensure positive relationship development with the library market and with institutional marketing to develop campaigns to drive growth for institutional facing products; providing support for conference and other presentations to the library market; staying connected to developments/trends in the library market; meeting annual sales targets; and other duties as needed. 

Job Requirements

REQUIRED: high school diploma or its equivalent; at least five years’ administrative and/or sales experience and at least three in publishing, preferably in sales with the academic library market; data management and analysis skills; and ability to focus on detail while seeing the bigger picture, work independently and cross-departmentally, understand the varying needs of differing teams, and remain solutions focused.  

PREFERRED bachelor’s degree. Job #19033-5

May travel to select library conference and university campuses when it becomes possible.