Information Technology Generalist
Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
IT GENERALIST, Haystack Observatory, to provide support in a diverse environment whose mission is to carry out cutting-edge research in radio sciences. Will be responsible for diagnosing and resolving IT technical issues; providing technical support to staff and for workshops, conferences, and events; configuring and deploying new systems; assisting with developing and maintaining documentation; assisting with developing and maintaining software scripts and applications; and serving as a backup during absences and being available in the event of an emergency.
REQUIRED: a high school diploma or its equivalent; at least three years’ experience providing desktop user support; knowledge of computer hardware/software/networking concepts; experience diagnosing systematic hardware issues; experience with Windows, OSX, and Linux environments; strong analytical skills; ability to effectively communicate with a wide range of users with varying levels of system knowledge; demonstrated ability to work independently, manage competing priorities, and work successfully in a dynamic and fast-paced environment.
PREFERRED: an understanding of Python and scripting and experience with single-board computers and embedded systems. Job #18505
Haystack is located in Westford, MA.
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.