University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Description

Penn Parking Services has over 45 full and part time employees, including salaried professional and hourly paid staff and unionized staff. Parking Services provides oversight of revenue collection and control, capital improvements, maintenance & cleaning of equipment and property; resource and people management including labor scheduling for 27 lots & garages. https://https://www.business-services.upenn.edu/services/parking-services

The Business Services Division (BSD) supports the individual and collective needs of the Penn community by promoting a hospitable, customer-friendly campus environment through the provision of mission-critical services and essential operations. BSD’s mission is to provide high-quality service in a fiscally responsible manner. The Division is currently focused on three major initiatives: Revenue growth/retention through improved marketing efforts, extended services, and development of new distribution channels; driving productivity for the Division and its customers through the better use of technology, and enhancing service offerings through upgrades and expansions of facilities. http://cms.business-services.upenn.edu/

Parking Attendant (Flex)

Job Duties:

Process parking payments via credit cards and cash, utilizing multi-point of sale processors: cash registers, stand alone credit card terminals, and payment kiosks. Reconcile transactions, provide excellent customer service, and maintain control of parking facility to which assigned. Communicate with supervisor. Be available for variable shift assignments (Flex position per CBA).

A flex position requires attendants to accommodate alternating schedules throughout the week including weekends and evenings, as posted on Wednesdays for the following week starting on Monday.

Qualifications:

A High School Diploma or GED is required and 2 years to 3 years of experience or equivalent combination of education and experience. Cash handling experience and ability to operate computerized cash revenue system is required. Acceptable experience includes retail sales managing customer payments and providing exceptional customer service. Must be available to work variable shift assignments Monday to Sunday (including evenings & weekends) as assigned. Valid driver’s license required.

Working Conditions:

High noise environment; Alternative work schedules; exposure to moving machinery; Outdoor exposure to weather.

Physical Effort:

Typically sitting at a desk or table; Intermittently sitting/standing/stooping; Typically standing or walking; Occasional lifting 25 lb. or less.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Business Services

Pay Range

Affirmative Action Statement 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.