Assistant Recruitment Manager

Durham, United Kingdom
£26,715 to £32,817
12 Oct 2020
End of advertisement period
19 Oct 2020
Contract Type
Fixed Term
Full Time


Grade 6: - £26,715 to £32,817
Fixed Term - Full Time
Contract Duration: Up to 11 months
Contracted Hours per Week: 35
Closing Date: 19-Oct-2020, 6:59:00 AM

The Department and role purpose

People are the most important asset of Durham University and our HR Department is pivotal in ensuring that we attract, recruit, develop, reward and retain the very best talent from across the world into our University community. Building on our bold and ambitious University Strategy, a key role of HR is to secure the University’s strategic aim, ‘to be a world leading employer’ by ensuring that our staff can reach their full potential. The HR Department plays a lead role in creating a working environment for our staff (and potential staff) which is supportive, stimulating and informative which provides for creative and innovative employment practices and opportunities. Our aim is to make sure that Durham University is a great place to work.


We will:

  • Oversee a workforce which can effectively and efficiently deliver the University Strategy;
  • Attract, retain and reward the very best talent for every role in the University;
  • Develop colleagues at every level to ensure that staff are supported to realise their potential and understand their contribution to the University’s goals;
  • Make sure that the University has an increasingly diverse workforce and that all staff are demonstrably valued, engaged and treated equally and fairly; and
  • Promote the well-being of all of our workforce.
  • The post holder will have responsibility for the day to day supervision of the recruitment functions of the department, ensuring the provision of a full recruitment service to the University.
  • The post holder will have responsibility for the development of the service, reviewing and enhancing activities, policies, guidance and processes, as appropriate. They will be responsible for ensuring that activities are completed accurately, in accordance with policy (and relevant legislation) and that complete and up to date records are maintained.
  • They will oversee and deliver a comprehensive, efficient and effective service; ensuring that standard operating procedures, templates, checklists and guidance, exist and are followed for all processes and systems, ensuring that high standards are maintained.
  • Working closely with the HR Recruitment Manager, they will manage senior recruitment, as well as assisting with executive recruitment and significant recruitment campaigns.

Core responsibilities:

  • Supervisory responsibilities for services, resources and people within the recruitment team.
  • Provide induction and ongoing development support and training to team members.
  • Contribute to the ADR process, assisting with the identification of development needs where appropriate.
  • Plan and organise own workload, and allocate and monitor work activities for others.
  • Act as first point of contact for welfare issues when supervising a team.
  • Responsible for organising and overseeing all day to day aspects of defined area of operational service delivery.
  • Reactive and proactive service provision with others to deliver an excellent stakeholder experience, ensuring that a positive impression of the University and HR is given in all interactions that the team has with customers.
  • Relationship building, network participation internally and externally to build and update knowledge and skills.
  • Implement and monitor protocols, procedures, processes and regulations in relation to recruitment activity to maintain compliance with employment law, GDPR and UKVI requirements.
  • Monitor and report incidents relating to the above.
  • Implement and monitor recognised procedures to ensure compliance and meet University values of inclusion, diversity and participation.
  • Contribute to business meetings, working groups and committees to help shape service delivery and stakeholder expectations.
  • Responsible for keeping financial and budget records and reconciling consumable expenditure queries.
  • Involved in the purchase and return of goods and services.

Role responsibilities:

  • Manage and organise a professional end-to-end recruitment service to achieve defined targets and outcomes.
  • Develop, implement and enforce recognised procedures to ensure compliance, co-ordinate effort and contribute to team goals.
  • Provide professional guidance and advice to staff with the operational running of recruitment activity, processes, data and information recording and assessment data, including recruitment matters, employment legislation and UKVI.
  • Ensure team activities and documents comply with internal University and external regulation such as employment law, UKVI and GDPR requirements, policy and procedures.
  • Ensure accuracy by instituting recognised and routine checks, assessment criteria and techniques.
  • Record data and information accurately, provide reports and distribute information to key stakeholders.
  • Use a range of digital media and tools to communicate with a diverse range of key stakeholders to support the attraction and selection of candidates, both verbally and in written format who may need to access information across different geographic and time zones.
  • Establish, maintain and develop productive and ongoing relationships with stakeholders to influence perception of the University.
  • Any other reasonable duties.

Role requirements

  • Personally manage recruitment to senior roles and assist the HR Recruitment Manager with executive recruitment and significant recruitment campaigns (including day-to-day responsibility for such activity, as directed).
  • Provide regular feedback to the HR Recruitment Manager to assist with the development of the University recruitment system.
  • Work with and to assist the Relocation Manager to ensure that senior applicants have a first class experience with their assessment, relocation and on-boarding processes.
  • Assist with the delivery of recruitment training.
  • Undertake and take responsibility for personal development activities and CPD.

Person specification - skills, knowledge, qualifications and experience required


  • Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally.
  • Proven IT skills, including use of Microsoft Office.
  • Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience).
  • Post-16 qualification or equivalent experience.
  • Evidence of personal development to maintain skills.
  • Experience of providing advice and guidance to a range of customers and colleagues.
  • Experienced service provider with knowledge and expertise used to contribute to the delivery and development of services, events and activities within the organisation.
  • Experience of implementing policy and procedures and involvement with future changes for a service area.
  • Ability to effectively network and exchange advice and information for development purposes. 
  • Experience of supervising/managing a team and/or a line management qualification.
  • Expertise in end-to-end recruitment and selection processes and techniques in all levels of recruitment including high volume recruitment, executive recruitment and targeted search campaigns
  • Expertise in using an e-recruitment system
  • Exceptional attention to detail
  • Good organisation and prioritisation skills and the ability to work to strict deadlines


  • Expertise in dealing with UKVI and DBS
  • HR related professional qualification
  • An understanding of recruitment issues in Higher Education

Realising Your Potential Approach

The Realising Your Potential Approach clarifies the behaviours expected to be demonstrated by all staff across Professional Services in the University regardless of their role. Along with the core responsibilities, role responsibilities and the person specification, the Realising Your Potential Approach behavioural indicators are used to inform the recruitment and selection process. Further information on the Realising Your Potential Approach is available here

Recruiting to this post

In order to progress to the assessment stage of the recruitment process, candidates must evidence each of the essential criteria for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider the desirable criteria but we would urge candidates to provide evidence for all criteria.

Please note that some criteria will only be considered for those candidates who proceed to the assessment stage.

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work.  We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.

We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails

Please ensure that you complete all of the criteria or your application cannot proceed to the next stage.

How to Apply:

We prefer to receive applications online.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.

What You Are Required to Submit:

  • A CV
  • A covering letter which details your experience, strengths and potential in relation to the essential criteria. Please ensure you give detailed examples of how you meet these criteria where you can.

Interviews to take place remotely in mid-October

Contact Details:

For further information please contact; Helen Moran, Recruitment Manager - helen.moran@durham.ac.uk

DBS Requirement: Not Applicable.

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