Software Release Manager

California, United States
08 Oct 2020
End of advertisement period
07 Dec 2020
Contract Type
Full Time

Job Purpose

Stanford’s Enterprise Technology team is looking for an experienced Release Manager to define, implement, coordinate, and manage the software release cycle for multiple cloud and on-premise applications.  The releases can be inclusive of application updates, infrastructure improvements, security improvements, sandbox deployment, metadata replication, and related Continuous Integration/Continuous Delivery (CI/CD) processes.  Responsibility will include implementing and managing release processes for code through multiple development, test, and production environments. Collaboration is essential with all participants that are inclusive of project managers, developers, business analysts, technical administrators, testers, and program management.

This position also works with University IT (UIT) management to improve the software development processes and CI/CD practices.  The Release Manager will help identify and resolve software inter-dependencies to ensure the integrity of the releases and to meet project milestones.

Core Duties

  • Manage the technical software release workflows end-to-end through collaboration with technical architects & leads, product owners, infrastructure support, QA, and external teams.
  • Identify and facilitate efficiency improvements in the release process.
  • Measure and monitor progress to ensure releases are delivered on time with minimal service disruptions.
  • Communicate and supervise the release schedule for all applications in conjunction with the maintenance of a release calendar.
  • Manage risks and resolve issues related to release scope, schedule, and quality.
  • Conduct release readiness reviews and milestone reviews.
  • Maintain a release repository containing key information such as build and release procedures, dependencies, and notification lists. 
  • Support, maintain and perform upgrades of Salesforce CRM and custom applications.
  • Represent the project team in weekly Change-Advisor Board (CAB) status meetings with information about release scope and/or impact.
  • Advise software development and quality assurance (QA) teams on source control usage.
  • Mentor junior staff, as necessary, working on all phases of the application development lifecycle.
  • Research and work with other technical analysts and administrators to implement new configuration management methodologies, processes, and procedures.
  • Other duties may also be assigned.

Education & Experience

Bachelor's degree and eight years of relevant experience, or a combination of education and relevant experience.  3+ years of experience supporting Salesforce applications.

Required Knowledge, Skills and Abilities

  • Advanced knowledge of software development lifecycle and quality control practices.
  • Experience and training with project management practices, frameworks, and methodologies (Agile/Scrum/Waterfall).
  • Experience with environment management, release management, code versioning, deployment methodologies, DevOps practices, and CI/CD tools.
  • Experience in developing, testing, and deploying applications.
  • Experience with Salesforce administration (Sales Cloud and applications).
  • Experience with SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, and Events. 
  • Experience working with Salesforce platform metadata.
  • Experience with database design concepts and use of SOQL, SOSL, and SQL.
  • Experience with API and Web Services (REST/SOAP/Bulk). 
  • Ability to quickly learn and adapt to new technologies and programming tools.
  • Ability to select, adapt, and effectively use a variety of programming methods.
  • Ability to define and solve logical problems for highly technical applications.
  • Ability to recognize and recommend needed changes to software development practices and procedures.
  • Strong communication skills with both technical and non-technical clients.

Desired Knowledge, Skills and Abilities

  • Experience with DevOps tools such as Git, Jenkins, or Puppet.
  • Experience with integration platforms and data synchronization tools (Sesame Relational Junction, Informatica, SnapLogic).
  • Experience in leading, coaching, and mentoring technical teams of varying skill levels.
  • Experience with Salesforce Developer Experience (DX). 
  • Experience with team collaboration tools such as Confluence, Jira, or Basecamp.

Certifications and Licenses

  • Salesforce certification credentials a plus.

Physical Requirements

  • Perform desk-based computer tasks.
  • Frequently sit, grasp lightly/fine manipulation.
  • Occasionally stand/walk, writing by hand.
  • Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.

Working Conditions

  • May work extended hours, evenings, and weekends.

Work Standards

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide,

Why Stanford is for You:

  • Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun.  Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more.
  • Redwood City. Our new Stanford Redwood City campus is the workplace for approximately 2,700 staff, including University IT, whose jobs are important to supporting the University’s mission.  The campus offers amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a childcare center for Stanford families.

We are not able to provide relocation or sponsorship for this position.

How to Apply

We invite you to apply for this role by clicking on the “Apply for Job” button. Please submit your resume and a one-page cover letter along with your online application.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

  • Schedule: Full-time
  • Job Code: 4823
  • Employee Status: Regular
  • Grade: L
  • Requisition ID: 87397

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