Student Records Officer

London, United Kingdom
05 Oct 2020
End of advertisement period
09 Oct 2020
Contract Type
Full Time

Job Profile Administration - Registry

Contract Type Permanent

Job Purpose

The Student Records Officer is responsible for assisting the Head of Student Records (Records  &Funding) in assuring the validity of offers of admission, administering the registration of students, reviewing student attendance and progression as well as maintaining students’ records  from acceptance of offer to conferment of award.  The role requires the post holder to assist with the planning and organisation of registration events which will involve face to face interaction with students in order to check matriculation documents. They will also work closely with student advisers, personal tutors and other internal stakeholders to assist in the resolution of student queries.

Key Responsibilities: Please see attached JD for a full list of responsibilities.

Department Registry Operations - Student Records

Vacancy location

Location UK, London

Candidate criteria

Please note that the post holder for this role can be based in LONDON or MANCHESTER.


  • Knowledge of the Higher Education Sector
  • Excellent attention to detail
  • Administrative experience, preferably in the education sector
  • Advanced knowledge of Microsoft Outlook, Word and Excel
  • Problem-solving skills
  • Strong organisational skills with the ability to successfully multi-task
  • Ability to work effectively under pressure
  • Proactive, with the ability to work within a team
  • Self-motivated with an ability to thrive under pressure
  • Customer-focused with the ability to communicate at all levels with internal and external stakeholders
  • Good track record of GDPR compliance


  • Ideally the candidate will be educated to a degree level – however applications from candidates with appropriate and relevant work experience or other equivalent qualifications will also be considered
  • Knowledge of Tier 4 immigration legislation with regards to enrolment and attendance
  • Knowledge of Banner or a similar student information system
  • Experience of working with a recognised Student Records Database
  • Experience of working with/adapting to change


Reporting Manager Job Title Senior Student Records Officer

Employment Details Contract Hours 37.50

FTE 1.00

Salary 25,000

Attachments Full Job Description

JD Student Records Officer Sep 2020.pdf (78 Kb)Download attachment 

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