Wellbeing Administrator

Twickenham, United Kingdom
£23,754 per annum
02 Oct 2020
End of advertisement period
11 Oct 2020
Contract Type
Full Time

Wellbeing Administrator

Department: Student Services
Hours: Full time
Term: Permanent
Starting Salary: £23,754 per annum
Annual Leave: 23 days as well as Bank Holidays and University Closure Days

Since 1850, St Mary’s mission has been to provide a high quality professional environment, inspired by its distinctive ethos and values. The University is an inclusive academic community, where everybody is welcomed.

St Mary’s is on an exciting journey of transformation and growth, to benefit students, staff and the wider St Mary’s community. As the University builds on its proud heritage, it will be looking for exceptional people to help shape its progressive future.

The Student Services team is dedicated to assisting, guiding and supporting students throughout their time at St Mary’s and beyond. We provide a range of advisory and professional services, spanning wellbeing, student life and support. These include Accommodation, Counselling, Disability & Dyslexia, Student Funding and Pastoral Support.

An enthusiastic, energetic, highly motivated individual is required to meet the wellbeing needs of St Mary’s University students. At peak times this is a demanding role which requires a calm, positive attitude. You will work proactively as part of the Student Services Wellbeing Team with a focus on providing a holistic approach to the wellbeing of our students and service, whilst ensuring excellent service delivery to enhance student engagement and contribute to the student experience.

Main Duties and Responsibilities:

  • Support all members of the Student Wellbeing team providing high level administrative support as required
  • Assist with enquiries about disability support and funding, with confidence
  • Assist with the pre-entry process for disabled applicants, to ensure there are effective and timely administrative support systems in place
  • Liaise with students and funding bodies about Disabled Students’ Allowance (DSA) and equipment requirements, as appropriate
  • Provide daily administrative support and assist with the smooth running of the on-site outreach needs assessment centre
  • Keep accurate records relating to referrals to the Student Wellbeing Service and manage waiting lists for support
  • Prepare and process invoices and re-claim rebates from funding bodies
  • Assist with the recruitment, training and day to day co-ordination of support workers e.g. note takers
  • Provide statistics on student contact and take up of support in a timely manner.

 For further information about the role, please click here.

Closing Date: Sunday 11 October 2020 at 23:59

Interviews are likely to be held in on or around 20 October 2020      

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