Workers' Compensation Manager
Reporting to the Associate Director of Absence Management Programs, administers Yale University’s Workers’ Compensation Program including:
Oversight of a third-party administrator (TPA) recommend and negotiate claims settlements.
Recommend loss control strategies.
Ensure program compliance to applicable laws and regulations.
Prepare required reports.
Monitor and evaluate the program activities to ensure the delivery of quality services.
Maintain high levels of customer service.
Develop strategies to manage staff.
Faculty and student worker injury cases.
Oversee the investigation of claims with the TPA.
Determine the extent of the university’s liability.
Establish reserves for anticipated costs on cases.
Interface with physicians, attorneys, university constituents.
Support the development and coordination of return-to-work plans.
Attend workers’ compensation hearings.
Ensure compliance with federal and state regulations, as well as internal policies and bargaining agreements. Conducts in-person training workshops.
Please note, the following Essential Duties are generic in nature; applicants will find the information in this Position Focus most relevant to the role.
- Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program.
- Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans.
- Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation.
- Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget.
- Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs.
- Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives.
- Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content.
- Performs other duties as assigned.
Required Education and Experience
Minimum requirement of Bachelor’s Degree in a related field and four years of related experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Knowledge of pertinent federal, state and local laws, codes and safety regulations including the State Labor Code, Workers’ Compensation and Americans with Disabilities Act, OSHA, and employment laws. Ability to interpret, apply and explain laws, codes, regulations and proceedings, and ensure compliance.
Required Skill/Ability 2:
Knowledge of medical and technical terminology used in workers’ compensation injury cases. Civil laws as applied to third-party workers’ compensation cases. Ability to review a variety of insurance and liability claims.
Required Skill/Ability 3:
Ability to direct a workers’ compensation program for a large employer.
Required Skill/Ability 4:
Modern office equipment including computers and software programs – intermediate level expertise with MS Word, Excel and PowerPoint. Ability to utilize software to perform data analysis and draft and facilitate presentations to large audiences.
Required Skill/Ability 5:
Exceptional attention to detail. Strong time management and organizational skills. Demonstrated ability to handle multiple, competing priorities simultaneously, while meeting deadlines.
Preferred Education, Experience and Skills:
Bachelor’s degree. Knowledge of applicable benefits programs, FMLA, Short and Long Term disability, retirement plans and university union contracts.
Preferred Licenses or Certifications:
Possession of a certificate to administer a self-insured workers’ compensation program for a public entity.
Weekend Hours Required?
Evening Hours Required?
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: email@example.com.
Yale University is a tobacco-free campus