Certified Recovery Specialist
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.
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The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Job Description Summary
This full-time position is for a Certified Recovery Specialist (CRS) who will be a core member of a collaborative care team in primary care. The team includes the patient's primary care provider, a social worker who provides mental health care, and a psychiatrist who consults to the team remotely. The CRS will be part of a research study evaluating collaborative care models for integrating buprenorphine treatment and mental health care in primary care for patients with opioid use disorders and mental health conditions. They will provide patients with recovery education for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance and provide a model for both people in recovery and staff by demonstrating that recovery is possible. The CRS will assist recovering persons to identify their personal interests, goals, strengths and weaknesses regarding recovery and assist/coach recovering persons to develop their own plan for advancing their recovery; for “getting the life they want” and doing so on the path of recovery that is right for them. The CRS will identify and link study participants to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person’s goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders. They will develop relationships with community groups/agencies in partnership with others in the agency. The CRS will identify barriers to full participation in recovery-related activities and develop strategies to overcome those barriers. The CRS will maintain contact either in-person, by phone or e-mail with recovering persons once they start the study and throughout the intervention to ensure ongoing success and to provide re-engagement support in partnership with others in the agency if needed. The target population are individuals with opioid use disorders and mental health conditions.
This position is for a Certified Recovery Specialist (CRS) who will provide support for a complex study that evaluates the effectiveness of collaborative care models in primary care for patients with mental health and opioids use disorders. The primary duties for the CRS will include, but are not limited to:
- Meet with patients regularly to assess treatment adherence, address patient needs and learn about unmet needs. Accompany patient to primary care and other health care visits as needed and provide other services such as picking up and delivering medications.
- Coordinate information and patient needs (social service, health and medication) with appropriate interdisciplinary provider: Primary Care Physician (PCP), social worker, and other treatment providers. Serve as an essential link between patients and all other care providers.
- Interact with patient service representatives to expedite scheduling for follow-up and acute care appointments. Facilitate appointments for consults and support services within established service standards, including behavioral health clinicians, social workers, physicians, community agencies, etc.
- Develop concise patient progress summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with state/nationally recognized care guidelines.
- Monitor and evaluate the delivery of care through documentation and tracking of needs addressed, track outcomes and support strategic planning through data collection in accordance with all state requirements and the research protocol.
- Follow patients throughout the care continuum, including inpatient admissions, discharges from all levels of care, and collaborate with inpatient care management resources. Adhere to established productivity benchmarks.
Position contingent upon funding.
High School Diploma and 1-2 years of experience or an equivalent combination of education and experience required. An Associate’s Degree in behavioral health, nursing, or related field is preferred. Must have prior behavioral health experience and knowledge of behavioral health resources. Must be a Certified Recovery Specialist (CRS). Must maintain a valid CRS certification and remain in good standing during employment.
- Demonstrated ability to collaborate effectively in a team setting
- Ability to work with patients by telephone and in-person
- Ability to quickly assimilate new information in a fast paced work environment with enthusiasm
- Well organized and demonstrates skill in prioritizing competing job duties.
- Ability to utilize computer software (Word, Outlook, Exel)
Special interest in those who have previous experience working in community-based research or in under-resourced settings.
Job Location - City, State
Department / School
Perelman School of Medicine
$16.23 - $29.22
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.