OCC Supervisor, Control Center

Location
Pennsylvania, United States
Posted
23 Sep 2020
End of advertisement period
22 Nov 2020
Ref
JR00020696
Contract Type
Permanent
Hours
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Description Summary

The Division of Facilities and Real Estate Services (FRES) provides the expertise, business process, policies and standards required to plan, design, construct, operate, maintain and renew the physical assets of the University, excluding the health system. In addition, the Division, comprised of approximately five Departments, is responsible for the strategic planning, management and operation of non-academic University property, and collaborating with the neighborhood to create a safe, diverse and economically vibrant destination. With close to 12M square feet of space, FRES maintains 186 buildings on a campus of 276 acres, completes over 60,000 maintenance requests per year, and starts approximately 250 projects a year. FRES is comprised of the following Departments: Administration, Office of the University Architect, Design and Construction, Real Estate, Operations and Maintenance.

The University of Pennsylvania is implementing a campus transformation entitled Penn Connects (http://www.pennconnects.upenn.edu). This comprehensive, award winning effort is expanding the campus over the next 20 years, including the construction of new academic research and recreational facilities. In addition, the University has secured $300M in Century Bond funding and continues to upgrade existing facilities over the coming years. https://www.facilities.upenn.edu/

Job Description

OCC Supervisor, Control Center

  • Responsible for the daily monitoring, operations, and response to customer, parent and student calls associated with the operational control room. Monitors and operates utility and building systems through the operational control room to ensure satisfactory conditions for all customers.
  • Responds to problems within these systems using established procedures and professional judgment.
  • Answers customer calls and responds accordingly to ensure satisfactory customer service. Supervises the work of union mechanics assigned to control room.
  • Assists with the writing of operational procedures and other tasks necessary to keep the operation control room operating efficiently.
  • Must be able to interface and communicate effectively with mechanics, supervisors, managers, and outside agencies.
  • Works either a rotating shift or set shift. Must fill shifts for other supervisors when needed.
  • Technical School, certification, training or apprenticeship beyond HS and 5 to 7 years of experience with HVAC systems, utility operations, and maintenance in association with a SCADA system in a control room environment or equivalent combination of education and experience required.
  • Associate's Degree preferred.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Facilities and Real Estate Services

Pay Range

$23.60 - $42.48

Affirmative Action Statement 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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