Gift Operations Assistant
Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
GIFT OPERATIONS ASSISTANT, Office of the Recording Secretary, to perform timely and accurate processing of gifts, pledges, and payments and record all in the gifts database and provide frontline contact and high-quality customer service in the course of responding to constituent requests. Responsibilities include responding to/delegating Request Tracker tickets; making database updates/corrections and entering biographical updates for alumni, friends, and donors; supporting and managing the director’s calendar as needed; helping prepare for meetings, including finalizing agendas, preparing documentation, arranging catering, coordinating audiovisual services, and booking space; helping ensure smooth operations by ordering supplies, processing mail, performing website maintenance, coordinating mailings, and assisting with bank deposits; preparing gift records, tax receipts, acknowledgment documentation, and tribute letters to honorees; helping prepare materials for biannual pledge payment reminders; requesting and preparing giving reports; creating/maintaining file systems; preparing expense-related forms, including requisitions, vouchers, requests for payment, and expense reimbursements; reviewing information entered into database for accuracy and consistency; acting as backup to other team members as needed; and other duties as assigned.
A full description is available at https://vpf.mit.edu/about-vpf/jobs-at-vpf.
REQUIRED: high school diploma or its equivalent; at least three years’ administrative experience, preferably in a fund-raising environment; at least one year of customer service experience; experience with relational databases, preferably SAP and/or Advance; proficiency with FileMaker Pro, Microsoft Word and Excel, and Apple products; strong organizational, interpersonal, and communication skills; absolute discretion with confidential information; attention to accuracy and detail; and ability to learn tasks quickly. PREFERRED: bachelor's degree; experience with Outlook calendaring software; familiarity with Ellucian CRM Advance or similar fund-raising database; and knowledge of MIT policies, procedures, and operational systems. Job #18906-5
Must be able to work occasional evenings and weekends during peak processing seasons at calendar year-end (mid-December to mid-January) and fiscal year-end (late June to early July).
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.