Course Operations Manager

London (GB)
(£) 45361 to 54131
01 Jul 2020
End of advertisement period
13 Jul 2020
Contract Type
Fixed Term
Full Time

Course Operations Manager (12 Months Fixed Term Maternity Cover)

Reference Number 60030936

Location Aldersgate

School / Service Cass Business School

Department MBA Programme

Contract Duration Fixed Term

Hours Full-time

Salary Range (£) 45361 to 54131


Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President, Professor Sir Paul Curran, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university. 

Working with the Academic Operations Director, the Course Operations Manager has overall responsibility for the operations of all Cass MBA degrees and for providing an exceptional student experience for the student body. They will also have direct line management of the Cass Executive Education Team. This is a 12 month maternity cover opportunity.


The Course Operations Manager will provide a high quality professional support service to key stakeholders including students and academic colleagues. This will include management of a team of course officers and administrators as well as the Executive Education Team. Responsibilities will also include staff recruitment and management, course management and coordination, and financial management. They will lead work with the Admissions and Exams Teams to unsure an effective Course Operation. 
The purpose of this senior administrative post is to support the MBA student journey and to ensure a world class student experience.

Person Specification

The ideal candidate will be educated to degree level, have excellent IT skills and experience of working in higher education, particularly in programme administration. S/he will have excellent interpersonal and communication skills and the ability to assume a senior leadership role within a team, to motivate colleagues and to optimise working practices. S/he will also have planning and problem-solving skills and the ability to remain calm while delivering a high-quality service to deadlines.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 11.59pm 13th July 2020

Interviews are scheduled for Monday 20th July 2020

Actively working to promote equal opportunity and diversity

Academic excellence for business and the professions

Please use the link below to view further details for this job.

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