In 1971, Yale University began a unique and historic experiment providing health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Now, 47 years later, Yale Health has more than 37,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world.
Our state-of-the-art facility at 55 Lock Street, built in 2010, is where our members receive most of their care. It is a 144,000 square foot medical facility with over 90 exam rooms, a 24/7 Acute Care Department, a 17-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy. It houses our 150+ providers, including 111 primary and consulting physicians.
Yale Health promotes the health and well-being of every member of the Yale community, so that each individual can achieve his or her highest goals and aspirations. Providing consistently outstanding care, compassionate, patient-centered service and innovative practices is our promise to our members and Yale University.
The Ophthalmology Department at Yale Health provides comprehensive care and management of all eye problems. The Clinical Assistant 3/Ophthalmic Assistant will assist the clinicians in performing routine eye exams as well as exams for eyeglass prescriptions.
The "Essential duties" section listed below are generic in nature and do not reflect specific duties of this position. Please refer to the following for a more comprehensive and detailed outline of what the duties of this position will entail.
- Perform specialized testing procedures such as preliminary screening examination for physician review including history taking and medication review, visual acuity, manifest refraction, ocular motility, color vision, anterior segment evaluation including pupils, applanation tonometry, autorefractometry, manifest refractometry, Goldmann applanation tonometry, Humphrey Visual Field testing, and all aspects of a pediatric or adult comprehensive exam.
- Room patients. Review patient’s chart, patient’s condition and physician’s notes to plan and determine method of testing. Set up, operate and maintain equipment to conduct tests and appropriate procedures. Provide information to patients concerning specific tests and procedures.
- Reads and interprets obtained images. Records test results. Identifies and reports abnormalities.
- Instructs and acts as a source of information on testing techniques, procedures, and equipment operation.
- Sterilize and set up instruments for ophthalmic surgical procedures; assist with minor office surgery. Calibrate and maintain instruments. Assist in the maintenance and repair of equipment.
- Order and maintain inventory of supplies. Clean and stock rooms.
- Answer phones, schedule appointments and direct the flow of patients; arrange for laboratory and other tests; review and prepare charts. Assist in the processing of paperwork or forms.
- Reviews, collaborates with clinicians, and responds to patient inquiries or requests for assistance in the EMR. Triages patient calls and messages, and assists in appropriate scheduling when appropriate.
- Contributes to organizational initiatives and efforts.
- Independently performs specialized testing procedures appropriate to specialty.
- Performs preliminary screening examination for physician review. Reviews patient’s chart, patient’s condition, and physician’s notes to plan and determine method of testing. Positions patients.
- Sets up, operates, and maintains equipment to conduct tests and procedures appropriate to specialty. Assists patients when necessary to dress/undress for exams, or in transfers to/from wheel chair, stretcher, exam tables, etc.
- Provides information to patients concerning specific tests and procedures. Reads and interprets obtained images. Records test results. Identifies and reports abnormalities.
- Coordinates processing of slides and film. Instructs and acts as a source of information on testing techniques, procedures, and equipment operation.
- Schedules patient appointments and originates billing paperwork. Reviews and prepares financial paperwork related to clinical activities.
- Analyzes and compiles patient information.
- Creates visual aids for lecture presentations and publications.
- Reports equipment problems and acts as a liaison with repair personnel. Maintains quality control checks and log service records. Orders and maintains inventory of supplies. Maintains disposal inventory per department protocol regarding date of use/disposal.
- Performs additional functions related to clinical activities.
Required Education and Experience
Eight years of related experience, six of them in the same job family at the next lower level and a high school level education; or six years of related experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of experience and education.
Required Skill/Ability 1:
Demonstrated ability as an Ophthalmic Assistant in a clinical Ophthalmology or Optometry practice. Proficient in the use of specialized equipment and instruments and in administering diagnostic tests and performing procedures related to the current practice of Ophthalmology.
Required Skill/Ability 2:
Proficiency in the use of an EMR, preferably Epic, in a healthcare setting. Advanced proficiency in medical terminology related to the practice of Ophthalmology.
Required Skill/Ability 3:
Outstanding interpersonal skills. Excellent communication and time management skills. Ability to work positively and respectfully with a diverse population.
Required Skill/Ability 4:
Well-developed critical thinking skills with the ability to use sound independent judgment in order to solve problems.
Required Skill/Ability 5:
Ability to work as part of a collaborative and supportive team. Strong customer service orientation. Excellent attendance, punctuality and reliability, as attested by references.
Preferred Licenses or Certifications:
JCAHPO Certified Ophthalmic Assistant
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: firstname.lastname@example.org.
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