University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Director of Access Services

Job Profile Title
Librarian D

Job Description Summary

Reporting to the Associate Vice Provost and Deputy University Librarian, the Director of Access Services will oversee and shape the strategic direction of Penn Libraries user-facing services and initiatives across the seven libraries of the Directorate. The Director of Access Services will be responsible for all aspects of operations and services including recruitment, training, and supervision of Circulation, Resource Sharing, Collection and Stack Management, FacultyEXPRESS, Reserves, and the Mail Room at the Van Pelt-Dietrich Library Center. In coordination with Library Facilities and FRES, the Director of Access Services will have oversight of Van Pelt-Dietrich Library public facility within Access Services such as Graduate Study Center, lactation rooms, wellness spaces, assistive technology spaces, group study rooms, and faculty studies.

Job Description

The Director of Access Services will oversee and shape the strategic direction of Penn Libraries user-facing services and initiatives across the seven libraries of the Directorate. The Director of Access Services will be responsible for all aspects of operations and services including recruitment, training, and supervision of Circulation, Resource Sharing, Collection and Stack Management, FacultyEXPRESS, Reserves, and the Mail Room at the Van Pelt-Dietrich Library Center. In coordination with Library Facilities and FRES, the Director of Access Services will have oversight of Van Pelt-Dietrich Library public facility within Access Services such as Graduate Study Center, lactation rooms, wellness spaces, assistive technology spaces, group study rooms, and faculty studies.

Qualifications:

MLS from an ALA-accredited program and a minimum of five years of increasingly responsible professional experience in an academic research library or equivalent combination of education and experience. Extensive supervisory experience of support staff is required, preferably in a collective bargaining agreement environment Demonstrated collaborative and organizational strength, and excellent communication, interpersonal, and relationship building skills Strong customer service orientation. Extensive experience with library management systems, including cataloging, inventory control, request management systems, and patron initiated services. A demonstrated commitment to quality control, process improvement, analytical skills, and the use of metrics, statistics, and other evidence based management tools.

Demonstrated knowledge of emerging trends in technology tools for enhancing services, improving service performance, and implementing new service initiatives in an academic research library. Experience with budget management and financial systems is preferred. Demonstrated commitment to professional growth and active involvement in professional activities.

REQUIRED 

Please submit a resume and cover letter as one attachment when applying.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
University Library

Pay Range
$59,703.00 - $113,435.00

Affirmative Action Statement 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job