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Wellbeing Administration Coordinator

Employer
ST MARYS UNIVERSITY, TWICKENHAM
Location
Twickenham, United Kingdom
Salary
£ £30,046
Closing date
27 Sep 2020

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Job Details

Job title: Wellbeing Administration Coordinator ( Maternity Cover)
School/Professional Services: Student Services
Hours of Work: Full Time
Contract Type: Maternity cover
Starting Salary:  £ £30,046 
Hours: Full-time
Term: Temporary

Since 1850, St Mary’s mission has been to provide a high quality professional environment, inspired by its distinctive ethos and values. The University is an inclusive academic community, where everybody is welcomed.

St Mary’s is on an exciting journey of transformation and growth, to benefit students, staff and the wider St Mary’s community. As the University builds on its proud heritage, it will be looking for exceptional people to help shape its progressive future.

The Student Services team is dedicated to assisting, guiding and supporting students throughout their time at St Mary’s and beyond. We provide a range of advisory and professional services, spanning wellbeing, student life and support. These include Accommodation, Counselling, Disability & Dyslexia, Student Funding and Pastoral Support.

An enthusiastic, energetic, highly motivated individual is required to meet the wellbeing needs of St Mary’s University students. At peak times this is a demanding role which requires a calm, positive attitude. You will work proactively as part of the Student Services Wellbeing Team with a focus on providing a holistic approach to the wellbeing of our students and service, whilst ensuring excellent service delivery to enhance student engagement and contribute to the student experience.

Duties will include:

  • To lead and coordinate front-line service to students, visitors and external stakeholders, providing in-depth advice and guidance on administrative procedures relating to the Wellbeing Service.
  • To line manage Wellbeing administration staff, oversee the smooth running of the Service processes and the day to day management of the Outreach Needs Assessment Centre.
  • Maintain and coordinate the diaries of tutors, mentors, counsellors and assessors
  • Use ICT to create, develop and maintain office systems and processes, in order to improve efficiencies
  • Provide statistics on student contact and take up of support in a timely manner  

This is a maternity cover post in a dynamic service. It is a varied and interesting role which requires excellent interpersonal and communication skills. You will have proven administrative experience and excellent computer skills, including MS Office and databases. You will be highly organised and have the ability to work independently and as part of a team, working efficiently and accurately and at times under pressure whilst maintaining confidentiality and a high level of attention to detail.

For further information about the role, please click here

Closing Date: 8th July 2020 at 23:59

Interviews are likely to be held in week commencing 20th July 2020 

Company

Established in 1850 and with a deep heritage in education, St Mary’s University, Twickenham has a strong reputation for teaching excellence and a student-centred approach.

St Mary’s University is a modern, friendly and welcoming university situated in the leafy borough of Richmond upon Thames and a short train journey away from the hustle and bustle of central London. St Mary’s is on an exciting journey of transformation and growth, to benefit students, staff and the wider St Mary’s community. As the University builds on its proud heritage, it is looking for exceptional people to help shape its progressive future.  Our current strategy, Vision 2025, is focused on people and place, with the aim of creating a positive learning environment centred on our campus.  

We are a strong and welcoming community of students and staff and are committed to the highest standards in teaching across our wide range of undergraduate and postgraduate courses. In 2019, we were again awarded Outstanding status by Ofsted and in the 2018 National Student Survey, St Mary’s ranked first in London for Teaching Excellence and Student Experience, contributing to our jump of 56 places in the NSS league table. 

We have also seen our second successive significant rise in the Sunday Times Good University Guide. Our rise of 39 places since 2017 positions us as 12th in London and 77th nationality. Other significant league table changes include a rise of 25 places in the 2019 Guardian University Guide league table, to 80th in the UK, and 17 places in the Complete University Guide as a notable climber.

In addition, we have a vibrant culture and environment.

Our core values; inclusiveness, generosity of spirit, respect and excellence underpin all we do as a University and we are actively working to embed these into our daily behaviours.  We want to create the best possible conditions for our students and staff to develop into independent problem solvers and ethical leaders, enthusiastic about knowledge and learning, and able to get things done.  

You will find further information on the web pages about our University. If you are excited by the opportunity to join St Mary’s and help us to realise our ambitious plans, then we look forward to hearing from you. 

Company info
Location
WALDEGRAVE ROAD
TWICKENHAM
SURREY
TW1 4SX
United Kingdom

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