Maintenance Person IV Leader, Commercial Kitchen

California, United States
28 Jun 2020
End of advertisement period
28 Aug 2020
Contract Type
Full Time

This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment

Anticipated Shift:

The anticipated shift is based on the operational needs and can change at any time with notice.

Monday-Friday 7:00pm-3:30am


Founded in 1891, Stanford University is among the top academic institutions in the country, excelling in a wide range of fields from the humanities to information technology to the health sciences and medicine. The university is located near Palo Alto, 35 miles south of San Francisco, on an 8,800-acre campus.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community. The Department has an annual operating budget of over $270 million, oversees a 5 million sq. ft. physical plant across the campus, and provides housing for over 13,000 students and dependents, serves over 18,000 daily meals at 30 dining and retail locations and over 300,000 meals at Athletic Concessions events, and hosts 20,000 conference guests annually. Additionally, R&DE comprises 735 FTE staff in the following divisions: the Office of the Senior Associate Vice Provost, Student Housing, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of R&DE strategic business partners: Finance & Administration, Human Resources,   Information Technology and Communications.

“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.  In R&DE,“Excellence is defined by aligning our strategic goals and performance with our vision.”

Reporting to the Technical Trades Manager, the Lead Maintenance IV Technician – night shift - performs and oversees journey level work in all aspects of building mechanical and electrical systems and commercial food service equipment maintenance, troubleshooting, repairs, preventive maintenance, and installations for all Residential and Dining Enterprises facilities. Incumbent also serves as the primary on-site coordinator for after-hours emergency response, repair, preventive maintenance work for all R&DE facilities.

This position may oversee the work of other journey-level trades staff, after-hours emergency response custodial staff, or contract staff/contract service providers for work being performed after-hours.


General:   Under general supervision, performs journey-level troubleshooting, repair and installation of refrigeration equipment, commercial food service equipment, HVAC equipment, plumbing fixtures and systems, boilers, steam supply systems in all R&DE facilities including residence halls, apartments, offices, meeting spaces, dining, hospitality operations. Research, order correct repair/replacement parts, estimate labor hours and materials for repairs or installations. Review product submittals, project drawings as requested.

Lead Duties:

Functions as primary point of contact for after-hours maintenance requests. Coordinates the work of contract maintenance services performed at night. Acts as on-site coordinator for all emergency response issues and subsequent clean-up including floods, fires, similar events. May direct the work of contract or temp staff in the performance of specific planned/scheduled work including preventive maintenance work. Functions as liaison to Manager, co-workers on other shifts, other staff, to ensure effective transfer of responsibility for issues requiring follow-up work.


Inspects, maintains, repairs and installs refrigeration equipment including evaporators, condensing units and compressors.  Recharges units with refrigerant, checks for leaks. Accurately trouble shoots equipment to find malfunctioning components.  Safely shuts down building systems and makes repairs to equipment.  Performs arc and acetylene welding and brazing as required. Cuts, bends, solders, threads and assembles pipes and fittings.

Refrigeration equipment includes but is not limited to reach-in, walk-in refrigerators, freezers,  salad bars and refrigerated surfaces, under counter and self-serve refrigerators, and ice machines of all types.

Performs refrigerator demolition process. Evacuates refrigerant, removes compressors from refrigerators, drains compressors and basically prepares old refrigeration units for discard.


Inspects, maintains, repairs, and installs boilers, pumps, valves, supply and exhaust fans including interior-mounted fans and rooftop ventilation equipment including all water and steam service to fans for evaporative cooling or steam or hydronic heating. Includes inspection /replacement of filters and fan belts, performance of other preventive maintenance in accordance with established schedules.

Inspect, troubleshoot, repair air conditioning systems including split system type A/C units and roof-mounted units with all service performed in accordance with manufactures recommendations.

Commercial Food Service Equipment

Inspects, maintains, repairs, and installs all types of commercial food service equipment including gas and electric cook top stoves, flat top griddles, ovens, disposals and other garbage processing equipment, dish handling equipment, washers, tray conveyors, booster heaters both electric and steam, mixers, ice machines, ice cream serving machines, rotisseries and other radiant heat devices, steam using equipment such as steam kettles, steamers, gas fired steamers and kettles, food warmers, fryers and other equipment related to food storage, handling, preparation

Technician will perform all connections and disconnections of this equipment according to all applicable codes regarding gas, electric, and water and steam services. Technician is responsible for assessing repairs required for proper operation, acquiring parts through stock or special order,  providing all notifications for shutdowns, making all repairs and bringing repaired equipment back on line.


  • Inspects, maintains, repairs, and installs plumbing fixtures, system components related to residence hall or apartment operations or dining/hospitality- related equipment and operations, offices, meeting rooms, support facilities. All work to be done in accordance with uniform plumbing code and uniform mechanical Codes.
  • Plumbing work includes gas piping, all types of drainage piping, copper, brass and galvanized water pipe, black steel pipe for steam. Work in this category includes plumbing and steam piping as required servicing residence halls, apartments, offices, dining and hospitality operations.
  • Steam fitting work includes working with typically 80 psi maximum and will include steam feeds to equipment as well as monitoring and repairing steam heated water heating package equipment.
  • Installs, maintains, and repairs domestic hot and cold water systems, including heating systems, boilers, hot water tanks, heat exchangers, radiators, valves, and pumps. May install and maintain chilled water systems and related equipment, including pumps, valves, regulators, coils and strainers.
  • Installs, maintains, and repairs all types of plumbing fixtures and supply lines such as faucets, sinks bathtubs, toilets, water heaters and garbage disposals.
  • Inspects plumbing systems for malfunctions. Shuts down systems safely and makes repairs as needed.
  • Installs and repairs gas lines and related equipment.
  • Cuts, bends, solders, threads, and assemble pipe and fittings solder, glue, or welding.
  • Installs, cleans, maintains, and repairs sanitary waste lines and storm drainage systems, using hand or power tools.

Electrical Repair and Maintenance

Performs emergency response for electrical issues in apartments, residence halls, dining/hospitality facilities including line voltage (ordinarily 120V and 208V AC) as well as all low voltage controls. This category includes all connections and disconnections shall be properly noticed and tagged out. All new or rework shall be in accordance with all applicable codes including NEC.

Multi-Trade Repair and Maintenance

Perform emergency response and repair duties in all other areas of general building maintenance as required including unclogging drains, resetting circuit breakers, replacing smoke detectors, responding to any form of emergency calls including floods, fires. Functions as on-site coordinator for the work of others in triaging emergency responses. 


  • Responsible for meeting time and volume requirements in an accurate, reliable and professional manner
  • Produces high-quality work that meets established standards and assures the efficient use of resources

Communication Skills/Interpersonal Skills:

Administrative/Technical Tasks:

Work Habits

  • Communicates verbally and in writing clearly and effectively with co-workers at all levels as necessary
  • Acts as an effective team player
  • Participates in maintaining a positive and productive work environment
  • Coordinates work with building occupants, project managers, and building managers
  • Communicates clearly over the telephone and radio
  • Keeps up-to-date, accurate, comprehensive project records including plans, specifications, submittals, schedules, requests, changes, approvals, and costs
  • Consults supervisor or project managers or superintendents who administer requirements and standards for modification of projects
  • Provides technical assistance related to electrical specifications and installations for department projects
  • Monitors work backlogs; prioritizes work appropriately to support maintenance and project work assignments
  • Completes paperwork in a neat and timely manner   
  • Reads information from equipment manufacturers’ manuals, service request, layout sketches, blueprints, appropriate state and local government codes, trade-specific manuals and practices, and to determine how the equipment should perform
  • Defines and describes materials, tools and/or equipment, work methods and task sequences 
  • Uses, develops information base to track job status and projected completion schedules
  • Prioritizes work schedules to meet customer needs
  • Serves as liaison with clients, relaying their needs and requirements to the appropriate department or manager
  • Coordinates with various units, departments, procurement and clients as necessary to specify and obtain timely performance of contracted services
  • Orders, procures materials and equipment; maintains records 
  • Conducts and attends safety, technical and general meetings
  • Reports to work in a timely manner as scheduled
  • Exercise care in use of equipment, material, and capital assets
  • Demonstrates the ability to originate constructive and appropriate action to achieve desired results
  • Demonstrates the ability to complete assigned tasks, meets deadlines, thinks and acts effectively and responds to changes in procedures, processes, responsibilities, and assignments in a positive manner
  • Works from verbal or written instructions, sketches, and plans
  • Able to work effectively either independently or with others
  • Carries out service requests in accordance with the standard practices of the department
  • Accurately performs basic mathematical calculations related to performing projects
  • Available for holidays, weekends, weekend on call-procedures, emergencies and shift work 
  • Executes all job assignments in a safe and timely manner

Physical and Environmental Demands of the Position:

  • Performs work in all type of weather
  • Ability to safely move supplies and objects up to 75 pounds
  • Ability to gain access to areas that normally requires stairs, ladders and scaffolding using proper methods to perform job tasks
  • Must have ability to climb on roofs or crawl under buildings, perform work in tight spaces
  • Ability to access and perform work on roof-mounted equipment working at night
  • Ability to perform work at night working alone without on-site supervision

Health & Safety Awareness

Interpersonal Relations:

Customer Service:

  • Completes job related tasks in a safe manner by adhering to appropriate safety regulations
  • Aware of potential hazardous operations, and takes appropriate precautions
  • Immediately stops work in the event of danger to people or property
  • Proceeds with work only after ensuring that appropriate safety procedures have been implemented
  • Reports all accidents and/or incidents immediately to supervisor for record keeping.
  • Attends safety meetings
  • Complies with all safety protocols and procedures including proper use of PPE as required
  • Wears respirators and other protective safety equipment and clothing as needed
  • Responds to emergency calls at night or on weekends
  • Willing to work variable shifts at nights or weekends as required
  • Performs all work in conformance with EH&S health and safety policies, OSHA and other applicable federal, state and local fire, health, safety, emergency-preparedness, pollution-prevention policies, university policies and procedures
  • Utilizes good judgment in interpersonal communications in situations requiring sensitivity and tact
  • Treats co-workers, staff, supervisors, and managers with respect and courtesy, and maintains good working relationship with them
  • Demonstrates the ability to work in a cooperative manner with co-workers
  • Promotes a cooperative team environment
  • Demonstrates at all times good communication skills with campus community, including students, building managers, academic personnel, and craft personnel
  • Interacts directly with all levels of clients throughout R&DE to develop and achieve project requirements and goals
  • Responds to requests for service in a timely manner
  • Treats customers with respect and courtesy
  • Supports and achieves organizational goals established to maintain and enhance customer satisfaction
  • Reports progress or delays and refers major problems to lead or superintendent for resolution and informs customers as needed
  • Maintain a positive service attitude and approach to students, faculty, staff and visitors to the university 
  • Performs assigned duties in a way that contributes to internal/external customer satisfaction and confidence in the services provided 

Required Skills, knowledge, or training:

  • Journey level skills and prior work experience in HVAC trade
  • In-depth knowledge of  and ability to repair commercial refrigeration systems
  • Certified in refrigeration gas recovery
  • Ability to develop accurate work scopes, assign work and provide clear direction to any assigned staff
  • Accurately assess the work of contract service providers for quality, code compliance, and timelines
  • Experience with identifying training needs and coordinating training for assigned staff as required
  • Ability to accurately order materials, make material stock recommendations, monitor condition of tools and equipment, arrange for tool and equipment repairs as needed, provide leadership in setting up and organizing a shop
  • Ability to assess performance of assigned staff members and provide input to manager on employee performance for use in performance evaluations
  • Knowledge of applicable building codes, environmental, and safety requirements
  • Familiarity with all hand, power tools, test equipment of the above trades, know their proper application, and the ability to properly use them
  • Ability to develop necessary level of proficiency in utilizing the SHARE work order system and assigned PDA for transmission of work orders
  • Ability to plan, layout, organize work, installations, including access requirements, tools, equipment, materials, parts needed; organize and oversee team maintenance work, contract services
  • Ability to work as part of a project team when necessary to coordinate and perform assigned portions of a project scope supporting schedule and workmanship requirements for the project
  • Ability to write clearly and perform basic calculations related to the electrical trade
  • Available for holidays, weekends, weekend on call-procedures, emergencies and shift work
  • Ability to read information from equipment manufacturers’ manuals, service request, layout sketches, blueprints, appropriate state and local government codes, trade-specific manuals and practices, and to determine how the material or equipment should perform
  • Understanding of preventive maintenance, its role in a comprehensive maintenance program and the ability to perform preventive maintenance work as directed
  • Assist with the development and on-going refinement of a preventive maintenance program

    Preferred Skills:

  • Certifications in specialty areas of above trades
  • Specific experience in developing, implementing  an effective preventive maintenance program
  • Additional craft-related training over and above journey level electrician training
  • Specific work experience in a large, institutional environment with a preference for university housing and dining experience
  • Prior work experience in a Lead role

Relevant Education and Training for the Position:

  • Must have worked as journey-level HVAC Mechanic, Plumber, or Stationary Engineer for a minimum of 10 years with a preferred emphasis in commercial work
  • Successful completion of an applicable apprenticeship program or equivalent work experience and documented training

Other Requirements:

  • Must possess a valid California driver’s license 
  • Possess knowledge of codes applicable to the above work scope
  • Possesses abilities to work effectively in occupied buildings in cooperation with residents and building occupants
  • Capable of learning and applying safe work practices and procedures, including but not limited to asbestos safety requirements, proper use and care of respirators, hazardous waste management and handling, lockout tag out procedures, Injury and Illness Prevention Program, Confined Space procedures, and safe handling practices for chemicals, refrigeration gases

  Additional Information

  • Schedule: Full-time
  • Job Code: 4382
  • Employee Status: Regular
  • Grade: J
  • Requisition ID: 85579

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