Supervisor, Custodial Services

Massachusetts, United States
23 Jun 2020
End of advertisement period
23 Aug 2020
Contract Type
Full Time

Working at MIT offers opportunities, an environment, a culture  and benefits that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future then take a look at this opportunity.

SUPERVISOR, CUSTODIAL SERVICES, Facilities, to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist in budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist in the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shut downs, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out directives of Custodial Services and the department. 

Job Requirements

REQUIRED:  two years’ related work experience; experience in a team-oriented environment and ability to work with a diverse population; excellent interpersonal, written, and oral communication skills; discretion and the ability to work with minimal direction and make decisions independently; knowledge of custodial procedures, products, and applications and common recycling practices; and proficiency with Microsoft Office, Windows, Internet browsers, and e-mail programs.

PREFERRED: supervisory experience; a bachelor’s degree; knowledge of labor relations; experience with Kronos time keeping system; and working knowledge of HTML for assisting in maintaining web pages.  Job #18783-7 

The schedule for the position is Monday through Friday, 11:00 P.M. to 7:00 A.M.  Custodial Services is a three-shift operation. Must be available for emergency response 24/7 and to work any shift, weekends, and holidays.

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

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