Director of Student Financial Counseling

Massachusetts, United States
16 Jun 2020
End of advertisement period
16 Aug 2020
Contract Type
Full Time

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

DIRECTOR OF STUDENT FINANCIAL COUNSELINGStudent Financial Services (SFS), to assume a newly created position that will create a strong integrated service that includes financial aid, customer service (financial aid and student accounts) and financial education functions and ensure access and affordability for MIT students and their families. Will oversee the tweve-member SFS counseling team, providing guidance, mentorship, and direction to staff; offer advice on the annual financial aid application and awarding cycle, providing oversight and strategic direction to the customer service function and guiding the development and communication of a financial wellness curriculum for students; and collaborate with the director of student financial operations and director of SFS to ensure a seamless workflow and staff engagement. Will report to the director of SFS. 

Job Requirements

REQUIRED:  bachelor's degree; at least eight years of progressive student financial services experience at a higher education institution; proven experience supervising a diverse and talented staff; expert-level knowledge of financial aid file review, eligibility determination, and/or student account payments (preferably student financial services related systems, e.g., PowerFAIDS, Banner, TouchNet); an interest in and aptitude for technology and proficiency mastering new information systems; proven history of working well in a collaborative role in a highly matrixed management environment; ability to take full ownership for driving projects, manage resources efficiently, and effectively delegate and prioritize; commitment to serving a diverse customer base, continuous process improvement, and ensuring access and affordability for MIT students and families; and excellent collaboration, communication and presentation skills. Seek an analytical thinker with a strong bias for action who is able to analyze and interpret complex and multifaceted situations. Job #18769-11

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

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