Senior Travel Assistant
Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
SENIOR TRAVEL ASSISTANT, Office of the Vice President for Finance-Travel and Card Services, to proactively organize and initiate daily travel audits and coordinate training. Will manage drop-in training sessions and set up and maintain Concur systems with minimal supervision. Responsibilities include conducting travel audits, initiating follow-up to resolve issues and ensuring compliance with federal audit requirements; providing customer service on travel-related issues by telephone, email, and Request Tracker queue; supporting accounting processes, including monthly reconciliation, personal expenses, taxability of certain reimbursed expenses, and the dunning process; initiating updates and maintaining MIT Travel Card systems; updating and maintaining training materials and specific travel-expense reporting content on the VPF website; coordinating weekly drop-in and formal training sessions on travel expensing policies; contributing to baseline analytics to identify patterns and repetitive issues that require additional training to correct and educate administrators; serving as a training resource to less experienced staff; collaborating with supervisor on policy updates and process improvements; and performing related duties as requested.
A full description is available at https://vpf.mit.edu/about-vpf/jobs-at-vpf.
REQUIRED: high school diploma or its equivalent; five years’ related experience; strong writing and presentation skills, including excellent grammar and proofreading and the ability to clearly and effectively communicate complex processes; customer service experience; discretion, tact, and good judgment with confidential information; and meticulous attention to detail. Must be able to foster and maintain excellent working relationships with a wide variety of clients/stakeholders; work within a deadline and metric-driven environment; learn new software programs; function autonomously; and recognize and anticipate departmental needs.
PREFERRED: bachelor’s degree; knowledge of SAP, Brio, Microsoft Office, FileMaker, and PowerPoint; MIT experience; and experience with public speaking or making presentations. Job #18771-6
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.