Academic Coordinator, Undergraduate Programs

Pennsylvania, United States
12 Jun 2020
End of advertisement period
12 Aug 2020
Contract Type
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Academic Coordinator, Undergraduate Programs

Job Profile Title
Academic Coordinator

Job Description Summary

Penn Engineering’s world-acclaimed faculty, state-of-the-art research laboratories and highly interdisciplinary curricula offer an experience that is unparalleled. Innovation and technology drive every program and transform the fundamentals of what future engineers are learning.

The Undergraduate Programs Coordinator oversees and manages all functions serving undergraduate programs and students in the Electrical and Systems Engineering Department.

Job Description

The Undergraduate Coordinator will provide student advising and support through 1) ongoing academic advising: administer audits and implement policies and regulations; 2) advocate for students by connecting graduate students to services available in the department as well as the school and university; and 3) document and elevate systemic issues to Department Associate Director (AD) and Undergraduate Chair.     

Implement, improve and communicate administrative operations to attain transparency.  Establish and document clear and streamlined processes (e.g. waitlist/permits, petitions, XCAT, major transfer, dual degree, petitions, internship/research opportunities). Creatively and effectively broadcast program goals, policies and processes for current and prospective students (may include community events, website, social media, student profiles, podcasts, animated videos, AI chat bots)

The Coordinator for Undergraduate Programs will foster student communities by fostering multiple student leadership groups across the department.  Leverage wealth of knowledge from student communities and networks to further student’s academic and professional development.  Develop alumni connections and collaborate with SEAS Development office.

The Undergraduate Coordinator will also work closely with the Department chair, Undergraduate chair as well as various curriculum committee faculty to manage the department’s curriculum updates, rostering and ABET processes.

In all aspects of the work, the Graduate Coordinator should gather student/participant feedback to formulate emerging themes and actionable insight.  Raise common/systemic student experiences (both positive and negative) with AD and faculty chairs, propose improvements as appropriate and implement changes.  This position should also leverage technology, student leadership and creative communications channels to effectively support all program and department goals.   

Bachelor’s degree and a minimum of two years of related experience or an equivalent combination of education and experience.  Ability to prioritize and multitask, excellent written and verbal communication, interpersonal, and customer service skills, strong attention to detail, and strong organizational skills. Proficiency in MS Word, Excel and Google required.

Previous experience in advising and leadership development preferred.  Experience in the following areas a plus: supervision, counseling, community organizing, data (quantitative or qualitative) analysis, WordPress.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Engineering and Applied Science

Pay Range
$20.00 - $36.00

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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