Position Focus:

Reporting to the program lead, MBA for Executives (EMBA) and as a core member of the program team, this role schedules, plans and executes programmatic activities both curricular and extracurricular. As a member of the program team, leads the development and implementation of initiatives that fall within this role’s specific areas of responsibility. Work with the program lead, faculty, and teaching assistants to assist in delivery of academic program including: Ensure teaching schedule is correct and updated. Scheduling courses. Prepare and distribute course related materials. Provide guidance to faculty with Canvas. Liaise with faculty and teaching assistants to ensure consistent delivery of course content, including training of TAs. Coordinate and train new faculty on EMBA program policies and best practices; oversee recruitment, training, and evaluation of TAs. Work with faculty directors on track courses scheduling and colloquia. Manage EMBA Class and Colloquia Canvas sites and communication. Provide pastoral care and academic advising, both in large-scale presentations and one-to-one, for students. Ensure all program and student records are accurate and up to date. Design and administer student surveys, analyze data, identify areas for improvement. Responsible for planning and logistics for Orientation, In-Residence and Graduation; work with program lead to successfully onboard students in the lead-up to Orientation. Plan and execute workshop, cross-campus, and social event activities. In conjunction with the program lead, develop and execute a series of extracurricular activities including workshops and social functions. In conjunction with Program Administrator and IT, oversee the Extended Classroom program, including the hiring and training of Classroom Media Coordinators, scheduling and sign-ups. Manage EMBA program social media presence. 

Responsible for outbound GNAM week, including advising (presentation, communications, drop-in sessions with students), and in-country logistics (travel, visa, hotel arrangements). Supervise program coordinator in more routine logistical tasks. Work with GNAM and train both EMBA staff and GNAM staff in best practices for accepting inbound students. Manage relationships within Yale School of Management (Yale SOM) and the university as well as with external parties that are important to the development and delivery of programmatic activities. Manage program related internal communications to faculty directors, students and alumni including newsletters and the Yale SOM EMBA Portal, admitted portal and website. When needed, assist the EMBA Admissions team with on campus recruiting events and hosting campus visitors. Manage the Independent Study process for EMBA students. Monitor academic standards and progress of students. Hire and train student workers. Represent EMBA program at industry gatherings as needed. Responsible for other projects and duties as assigned.

The following Essential Duties are generic in nature; the information contained in this Position Focus is most relevant to this position.

Essential Duties

1. Manages and leads research on various federal rules and regulations as well as University policies and procedures to resolve problems and determine the best course of action for the functional area.
2. Recommends course of action to higher authority for the handling and disposition of problems related to the functional area.
3. Counsel’s faculty, students and staff on issues related to administrative operations of the University function and areas of concern for the function.
4. Manages statistical and analytical information regarding office activities and areas of operational and administrative concern for the function.
5. Leads in long-range planning for the office activities of a specific functional area.
6. Interprets and administers various University and federal policies and regulations.
7. Disseminates accurate and up-to-date information regarding areas of concern.
8. Formulates and establishes policies regarding area’s function.
9. Manages a staff of exempt and non-exempt employees.
10. May perform other duties as assigned.

Required Education and Experience

Bachelor’s degree in a related field and 3 years of experience or equivalent combination of education and related experience.

Required Skill/Ability 1:

Ability to initiate programmatic and individual activities while functioning in a team setting. Ability to handle multiple tasks and projects simultaneously.

Required Skill/Ability 2:

Strong analytical and computer skills, including ability to work with advanced MS Office, complex databases and spreadsheets. Familiarity with Zoom Platform or other conference technology.

Required Skill/Ability 3:

Exceptional oral and written communication skills required to interact effectively with a range of internal and external constituencies. Strong organizational, event management, and project management skills. Superior customer service and interpersonal skills. A person with a positive and can-do attitude that supports the mission of the school.

Required Skill/Ability 4:

Ability to handle crises, as well as a wide range of short- and long-term issues.

Required Skill/Ability 5:

Ability to work successfully in a fast-paced and changing environment. Weekend and evening work required.

Preferred Education, Experience and Skills:

Prior experience in higher education or a field consistent with career paths of experienced management students. Experience in a high end/high touch customer environment. Global orientation; experience working across countries and regions, and fluency in more than one language.

Weekend Hours Required? Yes

Evening Hours Required? Yes

Drug Screen: No

Health Screening: No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: ocr.boston@ed.gov.

Note: Yale University is a tobacco-free campus