Skills Development Coach, Financial Services

London/Birmingham/Manchester, United Kingdom
27 Feb 2020
End of advertisement period
04 Mar 2020
Contract Type
Full Time

Contract Type Permanent

Job Purpose

Home-based role (office presence also a requirement at nearest BPP centre (London, Birmingham or Manchester)

BPP University, School of Business & Technology is recruiting for a Skills Development Coach role to accommodate the demand needs within the School across our Financial Services apprenticeship programmes.  We are looking for highly motivated, practitioner-experienced candidates to bring high quality support, to nurture and develop talent within the sector. The overall purpose of the role is to support each learner to develop their knowledge, skills and behaviours to successfully complete their apprenticeship.

Job Background

You will be responsible for the on programme delivery of apprenticeships skills and behaviour standards. This will include coaching and provision of high quality support, guidance and feedback for all apprentices enrolled on relevant Financial Services, School of Business & Technology Level 6 and Level 7 apprenticeship programmes.

Key Responsibilities:

  • Provide a structured and appropriate development journey for the learners enabling them to maximise their full potential;
  • Manage a cohort of learners by providing excellent coaching and support throughout their apprenticeship programme;
  • Deliver induction and industry relevant skills and behaviour sessions both face to face and online;
  • Carry out review/coaching calls with learners and line managers to ensure progression with their studies;
  • Ensure that all relevant paperwork, such as review forms and learner information files are completed in line with BPP quality standards;
  • Work collaboratively with client services, line managers and apprenticeship support teams;
  • Provide detailed feedback to the learner on their progress against knowledge skills and behaviours relevant to their standards;
  • Update data management systems to show how learners are progressing;
  • Facilitate and moderate discussion forums on their VLE;
  • Communicate effectively with learners via the VLE and other appropriate tools to actively encourage learner engagement with their programmes using resources available as per BPP quality standards;
  • Provide academic (both pre-submission via advice on continuous development of learner e-portfolio's and post-submission) and safeguarding support to learners.

Department School of Business and Technology - SOBAT Operations

Vacancy location

Location UK, Home Based, Home Based

Candidate Criteria


  • Educated to degree-level or other equivalent and relevant work experience
  • Industry relevant accreditations or certificates
  • Membership of a relevant professional body e.g. CISI
  • Significant practitioner experience relevant to the industry
  • Experience of managing stakeholders (particularly customer/client relationships)
  • Coaching/mentoring both formally and informally
  • Use and accurately update data management systems
  • Excellent IT skills
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Excellent customer service skills
  • The ability to effectively plan, organise and prioritise workload
  • Ability to communicate professionally and work closely with and support all stakeholders
  • Excellent computer/IT skills
  • Self-motivated
  • Experience of working autonomously and managing own workload efficiently and effectively
  • An ability to take responsibility to develop own knowledge and skills


  • Educated to master's level or equivalent
  • Coaching qualification
  • Some experience in teaching at the graduate or professional level or of delivering training and seminars in a commercial context, relevant to the discipline
  • Work place training
  • Experience at using video/webinar conferencing systems
  • Experience of working in an academic environment
  • Experience of working with apprenticeships
  • Experience of external inspections such as Ofsted and QAA

Employment Details

Contract Hours 37.50
FTE 1.00
Salary Competitive


Full Job Description

SDC - FS March updated JD&G.pdf (860 Kb)