St Mary’s University London International College (SMULIC)

REPORTS TO: Academic and Student Services Manager
LOCATION: Twickenham, London, UK
DETAILS: Competitive salary, full-time, permanent

About SMULIC (part of the Holmes Education Group)

Holmes Education Group is a diversified, multinational, multi-sectoral education provider that offers an extensive range of educational programmes for students and professionals including university programmes from undergraduate to postgraduate level, secondary education, language training, vocational and work-based training and teacher training. 2019 saw the launch of St Mary’s University London International College (SMULIC), our second university partnership in the United Kingdom at St Mary’s University, London based in Twickenham. As we enter our second year of successful operations we are now recruiting ambitious, talented teaching professionals to join our team of academic staff as we take this venture forward.

About the role

The Academic and Student Support Officer will be tasked with assisting in the successful implementation and delivery of SMULIC’s provision of student support services. This will include but not be limited to the following areas: administration for compliance; student support and welfare services; monitoring student participation and engagement; student performance and overseeing remedial intervention programmes; records, reporting and regulatory matters. The role will require working collaboratively with other members of the college team across marketing, admissions, finance, ICT and corporate staff as well as with colleagues at the St. Mary’s University.

Essential

• Bachelor’s degree level qualification
• Relevant, professional experience in a similar role within the education sector
• Track record of success in provision of student support services or similar role
• Excellent interpersonal skills and flair for presentation
• Strong English language communication skills (verbal and written) including effective report-writing skills
• Passion for engaging students through the effective delivery of induction, orientation and support activities
• High-level administrative skills including competency in the use of Windows-based software packages
• Ability to manage projects and budgets efficiently
• Capable of organising own workload to meet deadlines in the context of multiple demands
• Attention to detail combined with a flair for ambitious, original thinking
• Thrives on working under pressure, motivated by the opportunity to show initiative and take ownership
• Willingness to work weekends and evenings to support recruitment activities if required
• Team player to the core with familiarity of working in a fluid, multi-cultural environment

Desirable

• A recognised teaching qualification and teaching experience
• Experienced in the use of VLEs (e.g. Blackboard, Moodle)
• Thorough knowledge of university pathway programmes
• A working knowledge of UKVI Tier 4 compliance regulations and QAA Code of Practice
• Curriculum development experience
• Proficiency in a second language

Applicants will need to demonstrate that they are eligible to work in the UK on an ongoing basis. The successful applicant will be required to undergo an enhanced DBS check.

Enquiries and applications, including a cover letter and CV, should be sent to:
Duncan Watson | Director, University Pathways | dwatson@holmes.edu.au

Applications close on Monday 20 January 2020 at 11.00am (UK time)
We regret that only successful applicants will be contacted.