Job Description

• Assists in the provision of reference services; performs clerical (sometimes para-professional) reference services tasks.
• Answers telephone and face-to-face basic reference queries.
• Refers advanced (complex) research questions to Reference Librarians or Reference Assistant I.
• Assists users in locating books, periodicals, and other library materials using basic library retrieval tools, such as the online catalog, journal databases, and other indexes.
• Assists in finding basic information in reference sources, verifying bibliographic citations, locating full text articles, checking book information in the online catalog, and identifying interlibrary call numbers.
• Receives new books from cataloging, and checks accuracy of labels
• Assists with other Public Services functions, such as circulation, reserve, or shelving, when necessary.
• Instructs in the use of the Library and all its information resources through o Library tours/orientations o Tutorials on research skills o Customized subject/course-related instruction at the request of the faculty
• Provides general and specialized reference services at the Reference Desk and via email services – answering reference and research queries.
• Reviews requests for interlibrary loan/document delivery and facilitates for obtaining them.
• Keeps statistics on reference and directional questions
• Works evening and weekends on a rotating and shift basis
• Other duties as assigned by immediate supervisor.

Minimum Qualification

Bachelor Degree in library science and/or a relevant subject discipline

Preferred Qualification

Degree or post graduate qualification in a non-library subject area.

Expected Skills/Rank/Experience

• Experience working in a library in a public service role.
• Accuracy in searching information.
• Interpersonal skills.
• Communication skills.
• Knowledge of reference sources including e-resources.
• Proficiency in Office productivity software tools e.g. Microsoft office (word, Excel…etc.).

Division Libraries Deanship

Department Dean's Office - Libraries

Job Close Date 31-12-2019

Job Category Staff

Salary 6000 to 15000 AED