Information Services Developer

Location
Lincoln, United Kingdom
Salary
From £28,331 per annum
Posted
23 Nov 2019
End of advertisement period
13 Dec 2019
Ref
CS4093B
Contract Type
Permanent
Hours
Full Time
Information Services

Location:  Lincoln
Salary:   From £28,331 per annum
This post is permanent full time at 37 hours per week
Closing Date:   Friday 13 December 2019
Interview Date:   Thursday 16 January 2020

Starting salary from £28,331 depending on skills and experience.

The University of Lincoln ICT Services Department is seeking a pro-active and motivated individual to join its Information Services Team. 

For the Information Services Developer role, you should have an in-depth knowledge of managing desktop environments using tools such as Microsoft SCCM, Active Directory and Group Policy, as well as having experience packaging and deploying applications using industry recognised technologies such as Microsoft App-V or equivalent. 

You should also have experience of problem management; diagnosis and resolution of issues with applications and peripherals, can review and accept releases, upgrades and fixes that available for systems and can identify those which merit action. In consultation with users. You should also be able to provide expert technical knowledge in the configuration and installation of software, other system components and equipment for the systems testing of platform specific versions of software products. You will have experience of preparing software implementation procedures with fall back contingency and testing plans. 

You will have 3rd line experience of support in an ICT environment, and a good working knowledge of the latest ICT technologies is essential. You are also expected to have experience in the following areas and be able to work under your own initiative, in order to provide both pro-active and reactive customer service:

Key Knowledge and Skills

SCCM
Active Directory and user account management
Group Policy
Windows operating system development, maintenance and support
Application packaging via App-V/SCCM or equivalent technologies
Windows desktop and server operating systems
Software site licence configuration and maintenance
Proven record of delivering results within a given timescale
Excellent interpersonal skills with a customer service focus
Problem management
Logical and ‘outside the box’ approach to troubleshooting
 Good verbal and written communication skills

Desirable Knowledge and Skills

Windows server operating systems
Windows update
Server and client antivirus
Citrix XenDesktop
Supplier Management
High level understanding of networking and general infrastructure
Mac OS management e.g. JAMF and Mac application packaging
 Change management

The Information Services Developer roles do not fulfil the UK Visas & Immigration sponsorship criteria for Tier 2.