School Support Administrator

Edinburgh, United Kingdom
£21,814 - £25,941 (Grade 3)
21 Nov 2019
End of advertisement period
03 Dec 2019
Contract Type
Part Time

Application closing date: 03/12/2019
Salary: £21,814 - £25,941 (Grade 3)
Package: Excellent benefits package

Job description

We have an exciting opportunity for a School Support Administrator to join the team based at our Merchiston Campus. This is a permanent part time opportunity working 25 hours, 12pm - 5pm Monday to Friday.

At the heart of our University sits our School Support Service. Pertinent to both the day-to-day organisation of our Schools and our work into diverse and exciting research and projects; our School Support Service delivers flexible and resilient support to students and academic staff across the University. Simply put, through excellent customer service, we anticipate users' needs and deliver support services that are efficient, accessible and intuitive to our users.

The role

This role is based at our Ipoint service at Merchiston which is reception area and focal point for any customer queries. This is a busy customer facing environment where we offer a friendly and professional service to a range of stakeholders including service users; students, academics and other visitors to the university campus.

As well as answering telephone calls and emails, welcoming students, academic staff and visitors, the School Support Administrator will also undertake a wide range of administrative tasks to support the wider workload within our Campus Groups.

Please click here for a full job description for the role.

Who we are looking for

The ideal candidate will have an HNC/HND (or equivalent), or will be able to evidence having worked previously within a similar capacity to this role. You will ideally have prior reception and administrative experience, along with excellent customer service, communication, interpersonal and organisational skills.

You will be comfortable with working to agreed deadlines and will be able to work on your own, taking initiative and responsibility for accurately completing tasks. You should have excellent computer literacy (MS Office Programmes and network based email in particular).

Benefits we offer

Salary: Grade 3 GBP 21,814 - GBP 25,941 per annum plus excellent benefits

We offer a great working environment where we support ambition, recognise achievement and offer an attractive benefits package. This includes a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts.

Additional Information

Closing date: 3 December 2019 (midnight)
Interview date: 10 December 2019

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations (Advance HE's Athena SWAN Charter) and holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. More details can be found here.

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