Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.  

Job Description

• Manage and maintain public-facing websites using Drupal (and WordPress) hosted on-premises as well as in the cloud
• Develop and enhance website functionality based on Drupal (and WordPress) to support new user and business requirements
• Implement and document best practices for website testing, security, configuration, development and deployments
• Monitor and maintain operational performance of supported systems and roll out regular security/system patches to maintain the security and integrity of the systems
• Support users and webmasters directly or with assistance from the respective product support teams and supporting vendors
• Conduct end-user training sessions for staff as needed
• Provide assistance in other technical areas outside of but related to Drupal, WordPress and other web technologies
• Participate in regular self and company-initiated training and continuous improvement programmes to ensure optimal professional capacity and capability

Qualifications

• Diploma or Bachelor’s degree with at least 3 to 5 years of hands-on experience with the installation, administration, configuration of Drupal and WordPress environments hosted on-premises, Amazon Web Services and Acquia Cloud Demonstrated competent knowledge of HTML5, CSS3/Sass/LESS, JavaScript/jQuery, AJAX, PHP, and MySQL
• Demonstrated competent knowledge of programming, database design, and web security
• Demonstrated ability to manage multiple projects in a fast-paced environment while maintaining a high quality of work
• Demonstrated ability to effectively and collaboratively work as part of a cross-functional team
• Excellent organizational skills - must be able to effectively prioritize and meet deadlines
• Excellent interpersonal and problem-solving skills including the ability to establish good working relationships with supervisors, colleagues and external partners
• Ability to work well alone as well as in a multi-disciplinary team environment and directly with business lines outside of IT
• Strong written and communication skills, including the ability to convey complex technical concepts in non-technical terms
• Provide user training and develop user guides and technical documentation for supported systems, for all phases of systems/projects within area of responsibility
• Adopt an agile mindset to operational and project tasks

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.