Senior Customer Relation Manager Officer
Marketing Communications - Digital
Location: Avery Hill campus
Salary: £27,511 to £32,817 plus £4800 London weighting
Contract Type: Permanent
Closing Date: Wednesday 20 November 2019
Interview Date: To be confirmed
The University of Greenwich has a growing reputation. One of the largest universities in the capital by student numbers, we are widely recognised for the quality of our learning and teaching, internationally recognised research and experiences our students enjoy. We are an international student community of people from 176 countries and a leader in transnational education.
We are now seeking to recruit an outstanding individual to join the Marketing Communications team of the Directorate of Communications and Recruitment. Within the CRM Team working as Senior CRM Officer you will be a champion of CRM for the university, acting as a specialist who is responsible for planning, implementation and reporting on CRM activity to drive recruitment targets using high quality targeted communications.
You will have experience of delivering high volume multi-channel CRM campaign and will be comfortable using data segmentation and testing strategies to optimise communications as well as managing complex data sets and queries. The role requires a high level of analytical skills and data driven thinking, attention to detail, and excellent interpersonal and team working skills.
Should you have any queries please contact the HR Recruitment Team on HR-Recruitment@gre.ac.uk
We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.