Student and Academic Support Administrator
School/Department Education Services
Based at Cranfield Campus, Cranfield, Bedfordshire
Hours of work 37 hours per week, normally worked Monday to Friday. Flexible working will be considered
Contract type Permanent
Salary £20,152 to £22,462 per annum
Apply by 27/10/2019
The University are seeking to appoint a new member of staff to join the Education Services’ team to help us to deliver academic administration and student support. The role is embedded within the School of Management based at the Cranfield campus.
You will be responsible for the delivery of allocated academic administration and student support relating to taught and/or research students and for ensuring high levels of customer support and student satisfaction. You will provide support to the SAS Manager and SAS Leads in the delivery and organisation of courses and their course elements
You will play an important role in providing guidance to staff and students relating to the courses and programmes within the School, provide support for key University events in the student academic cycle and also those relating to student and course related events. The role will also include preparing and sending key communications to students, including virtual learning environments, lecture handouts and other course materials.
You will be IT literate, with experience of using Microsoft Word, Excel and Outlook. You will be adaptable and able to work on your own initiative, with excellent interpersonal skills and a strong work ethic. You will be well-organised, customer-focused and have excellent communication skills, attention to detail and the ability to work well under pressure.
For an informal discussion about this post please contact Emma Turner, Student and Academic Support Manager T: (0)1234 75114276 or, E: firstname.lastname@example.org
At Cranfield, we value Diversity and Inclusion, and aim to create and maintain a culture in which everyone can work and study together harmoniously with dignity and respect and realise their full potential. We actively consider flexible working options such as part-time, compressed or flexible hours and/or an element of homeworking, and commit to exploring the possibilities for each role.